Customer Service - Work from Home

Spade Recruiting; Paradise; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruiting agency is seeking enthusiastic and self-driven individuals to assist clients. This remote role involves handling customer service calls, distributing enrollment materials, and ensuring client satisfaction. Competitive compensation, full training, and career advancement opportunities are provided after a three-month period. Ideal candidates value a healthy work-life balance.

Benefits

Full training provided

Competitive compensation

Paid weekly with bonuses

Full benefits after 3 months

Career advancement opportunities

Healthy work-life balance

Qualifications

• Enthusiastic and self-driven individual.
• Strong customer service abilities.
• Ability to work remotely and manage multiple clients.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle and dispatch customer service calls.
• Respond to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.