Customer Care Pro: Impactful Dental & Medical Support

Henry Schein; Vaughan; On-site; CAD 40,000 - 60,000; Full time

Job summary

A healthcare solutions provider in York Region is seeking a customer service representative. The ideal candidate will ensure high levels of customer satisfaction, manage product inquiries, and handle order verification. You must have a high school diploma or equivalent and experience in dental or laboratory settings. Strong communication skills and proficiency in Microsoft Office are necessary. Bilingual candidates preferred. This role offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for personal development

Qualifications

• Required experience in dentistry or laboratory settings.
• Minimum of 2 years in a call center environment is essential.
• Bilingual in French and English preferred.

Responsibilities

• Serve as the primary point of contact for customers.
• Provide information on dental and medical products.
• Analyze and verify order information for accuracy.

Skills

Customer service

Communication

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Post-secondary education

Tools

Microsoft Office

Job description

A healthcare solutions provider in York Region is seeking a customer service representative. The ideal candidate will ensure high levels of customer satisfaction, manage product inquiries, and handle order verification. You must have a high school diploma or equivalent and experience in dental or laboratory settings. Strong communication skills and proficiency in Microsoft Office are necessary. Bilingual candidates preferred. This role offers a competitive salary and a comprehensive benefits package.