Assistant Director, Strategy & Operations

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 92,000 - 154,000; Full time

Job summary

A consulting firm in Toronto is seeking an Assistant Director in Strategy & Operations to drive revenue growth and market impact. You will collaborate closely with leadership across sectors, manage strategic initiatives and support data-driven decision-making. Requirements include strong data literacy, collaboration skills, and enthusiasm for operational excellence. A benefits package promotes wellbeing, career development, and offers comprehensive medical coverage.

Benefits

Comprehensive medical, dental, and drug coverage

Mental health benefits

Generous time off and vacation options

Career development programs

Volunteering opportunities via EY Ripples

Qualifications

• Strong data literacy to interpret and leverage data for decision-making.
• Proven ability to work effectively across teams.
• Interest in operations and sector learning.
• Willingness to embrace change and innovate.

Responsibilities

• Facilitate annual strategic planning for Industry Groups.
• Project manage strategic growth initiatives.
• Analyze and interpret data for leadership decision-making.
• Promote IG & sector communities for growth.

Skills

Data literacy

Cross-team collaboration

Operational excellence

Adaptability

Job description

Location: Toronto

Other locations: Primary Location Only

Date: Sep 26, 2025

Requisition ID: 1648458

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The opportunity

The Assistant Director, Strategy & Operations, supports the development and execution of go-to-market plans for Industry Group and sectors. This role is pivotal in driving revenue growth, pipeline integrity, and margin improvement across diverse market segments. The Assistant Director works directly with IGL and Private Leadership, including sector leaders, service line leaders, and account GCSPs, to enable an integrated, client-centric growth strategy.

Your key responsibilities

Enabling Growth

• Facilitate annual strategic planning for specific Industry Group and sectors, collaborating with stakeholders across service lines, finance, alliances, accounts, business development, and markets to develop and execute strategic priorities.
• Project manage strategic growth initiatives within the Industry Group and sector plans, leading cross-functional teams (including BCM and other stakeholders) to deliver programs and campaigns that drive market impact.
• Cascade account management best practices to GCSPs for a portfolio of replenishment and top-end core accounts, promoting cross-sector teaming and value creation.
• Support execution of the Client Experience (CX) program in partnership with CX and BD teams, ensuring high-quality client interactions and feedback loops.
• Champion account reviews for Industry Group & Sector, ensuring regular cadence, stakeholder engagement, and actionable outcomes.

Data Literacy & Decision Support

• Analyze and interpret data (revenue, sales, pipeline, forecasting) to support leadership meetings and decision-making. Recommend corrective actions based on data insights.
• Track BD/Marketing investments and perform variance analysis to optimize profitability.
• Modernize reporting outputs by adopting innovative tools and practices, ensuring consistent use and interpretation of performance KPIs.

Collaboration & Process Optimization

• Promote IG & sector communities, recommending strategies to engage teams around growth culture and sector-led initiatives.
• Connect with global and Americas resources, leveraging thought leadership and best practices for Canadian clients.
• Serve as primary point of contact for IG/sector inquiries, acting as a connector across functions (including BCM, marketing, finance, HR, etc.).
• Participate in Canada Markets Strategy & Operations Community, contributing to key priorities, initiatives, and governance.
• Elevate and drive consistency of leading practices across sectors/accounts, collaborating with PPEDs and client executives to standardize frameworks and close performance gaps.

What we look for

• Demonstrate strong data literacy: Ability to interpret, communicate, and leverage data for strategic decision-making.
• Cross-team collaboration: Proven ability to work effectively with BCM and other stakeholders, fostering a collaborative environment.
• Interest in operations and sector learning: Enthusiasm for operational excellence and a desire to learn about both Core and Private sectors.
• Adaptability and growth mindset: Willingness to embrace change, innovate, and continuously improve processes.
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role.
• Bilingualism in both French and English is considered an asset.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Are you ready to shape your future with confidence? Apply today.

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The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

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EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

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EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.