Application Engineer - GTMT Operations & Support

DoorDash; Toronto; On-site; CAD 120,000 - 232,000; Full time

Job summary

A leading logistics and technology company located in Toronto, Ontario, is seeking experienced Application Engineers to join our Go-To-Market Technology Operations team. Candidates should have 5+ years of experience supporting enterprise applications, particularly in Salesforce, along with a passion for building scalable systems. The role includes managing critical systems and improving user provisioning processes. The position offers competitive compensation and a comprehensive benefits package, including medical and wellness programs.

Benefits

Comprehensive benefits package

Paid time off

Paid parental leave

Qualifications

• 5+ years of experience building or supporting enterprise applications.
• Expertise in Salesforce and custom development.
• Strong understanding of modern programming frameworks.

Responsibilities

• Maintain business-critical applications for internal teams.
• Manage user provisioning processes for optimization.
• Analyze trends to continuously improve business processes.

Skills

Enterprise application support

Problem-solving

Clean code writing

Kotlin

Go

Python

RESTful APIs

Service-oriented architecture

Education

5+ years of experience in enterprise application support

Tools

Salesforce

JavaScript

HTML5

CSS3

React

Job description

About the Team

The Go To Market Technology (GTMT) organization enables the growth and productivity for DoorDash Go-To-Market teams with reliable data, intelligent workflows, and frictionless experiences that move at the speed of DoorDash. We build systems that streamline business processes to be nimble and effective while serving the needs of our Merchants and Customers.

About the Role

We're looking for Application Engineers to join our Go-To-Market Technology (GTMT) Operations & Support team, where you’ll maintain business-critical systems and deliver world-class support to our stakeholders. While you'll work with our existing CRM ecosystem, your impact will extend far beyond – you’ll also support our custom solutions using DoorDash's proprietary infrastructure to solve complex business problems. In short, we’re looking for someone that can flex building/maintaining in Salesforce and outside of it.

Here’s what you’ll do

• Maintain business‑critical applications used by internal teams for attracting, selling to and onboarding our merchants.
• Manage and improve our user provisioning processes to optimize accuracy, speed, and cost‑efficiency.
• Manage regular release updates, security improvements, and technical health enhancements to keep our systems reliable and secure.
• Analyze trends and deliver continuous improvement to our business processes, architecture, and tech stack to ensure reliability and scalability.
• Drive technical decisions that balance business needs, technical excellence, and long‑term maintainability.
• Collaborate with product managers, designers, and stakeholders to deliver high‑impact solutions to keep the business running smoothly.

Why we’re excited about you

• 5+ years of experience building or supporting enterprise applications, with expertise in both Salesforce and custom development using modern frameworks, preferably in a production support capacity.
• Excitement about solving problems for our stakeholders.
• Passion about writing clean, testable code and building scalable systems.
• Proficiency in common programming languages such as Kotlin, Go, or Python.
• Strong understanding of service‑oriented architecture, designing and implementing RESTful/gRPC APIs, and modern web stacks (HTTP, REST).
• A keen sense of when to leverage commoditized platforms vs. building custom solutions.

Nice to Have

• Experience with event‑driven architectures and messaging systems.
• Knowledge of CI/CD practices and infrastructure as code.
• Background in B2B and B2C Go‑To‑Market environments and technology (e.g. CPQ, CLM,I/telephony, cadencing).
• Experience with frontend technologies like JavaScript, HTML5, CSS3, and React.
• Understanding of distributed systems and microservices architecture.
• Ability to analyze and improve system efficiency and stability, working with SQL/NoSQL databases (Postgres, Redis, Elasticsearch, RabbitMQ).

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full‑time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

Compensation ranges:

• $120,000 — $150,000 CAD
• $149,500 — $187,000 CAD
• $185,000 — $231,500 CAD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door‑to‑door delivery, and looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.