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Oracle Cloud
Job summary
A global IT services company is seeking an Oracle Cloud Support Analyst in São José dos Pinhais, Brazil. This role requires experience in Oracle cloud support and a thorough understanding of Brazil's localization in Oracle Cloud. Candidates should have advanced English skills and be willing to work in a hybrid model, attending the office two days a week if needed. The position offers numerous benefits, professional development and the opportunity to work in an inclusive culture focused on equity.
Benefits
Qualifications
- Must have experience in month end close process.
- Should understand integration of outside applications into Oracle Cloud.
- Senior resources with hands-on capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management).
Responsibilities
- Provide support for Oracle Cloud Financial Modules.
- Collaborate with users to resolve issues.
- Interact with Oracle on service requests.
Skills
Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for ORACLE Cloud , Hybrid in Sao Paulo who wants to learn and transform his career.
Your duties include:
- Candidate must have experience in Oracle cloud Support (R2A)
- Should be able to explain couple of real life scenarios or challenges they have encountered during support and have fixed.
- what is day in a life of a support analyst
- Should understand how integration from outside application works into Oracle cloud.
- Must have experience in Month end close process.
- Should be willing to come to office 2 days a week if needed.
- Advanced English.
- Broad experience in cloud implementations & support
- Senior resources with hands-to-keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management)
- Very good understanding of Brazil related localization in Oracle cloud
- Able to work independently with customer
- Agile way of working
- Oracle Cloud Financial Modules – Support
- Issue resolution and fix
- Collaborate and meeting with users to understand the issue
- Work with Oracle on Service request
- Work with Global Support team located in India and collaborate for smooth issue resolution
- Period close activities
- Professional development and constant evolution of your skills, always in line with your interests.
- Opportunities to work outside Brazil
- A collaborative, diverse and innovative environment that encourages teamwork.
- Health insurance
- Dental Plan
- Life insurance
- Transportation vouchers
- Meal/Food Voucher
- Childcare assistance
- Gympass
- TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
- Partnership with SESC
- Reimbursement of Certifications
- Free TCS Learning Portal – Online courses and live training
- International experience opportunity
- Discount Partnership with Universities and Language Schools
- Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
- TCS Gems – Recognition for performance
- Xcelerate – Free Mentoring Career Platform
At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!
#Buildingonbelief
ID : 10292450
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.