Oracle Cloud

Tata Consultancy Services; Hortolândia; Híbrido; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A global IT services company is seeking an Oracle Cloud Support Analyst in São Paulo, Brazil. The role involves providing support for Oracle Cloud Financial Modules and collaborating with users and global teams to resolve issues. Candidates should have broad experience in cloud support, an understanding of Brazil localization, and be willing to work on-site at least two days a week. This position offers opportunities for professional development and various benefits including health insurance, meal vouchers, and more.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

Free TCS Learning Portal

International experience opportunity

Discount Partnership with Universities

Recognition for performance

Qualificações

• Broad experience in cloud implementations and support.
• Senior resources with hands-to-keyboard capabilities.
• Understanding of Brazil-related localization in Oracle Cloud.

Responsabilidades

• Support Oracle Cloud Financial Modules.
• Collaborate with users to resolve issues.
• Work with Oracle on service requests.

Conhecimentos

Experience in Oracle Cloud Support

Advanced English

Ability to work independently

Agile working methods

Ferramentas

Oracle Cloud (GL, Fixed Assets, Cash Management)

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for ORACLE Cloud , Hybrid in Sao Paulo who wants to learn and transform his career.

In this role you will : (responsibilities)

Candidate must have experience in Oracle cloud Support (R2A)

Should be able to explain couple of real life scenarios or challanges they have encountered during support and have fixed

what is day in a life of a support analyst

Should understand how integration from outside application works into Oracle cloud

Must have experience in Month end close process

Should be willing to come to office 2 days a week if needed .

Advanced English

Must-Have :

Broad experience in cloud implementations & support

Senior resources with hands-to-keyboard capabilities to configure Oracle Cloud (GL, Fixed Assets, Cash Management)

Very good understanding of Brazil related localization in Oracle cloud

Good-to-Have

Able to work independently with customer

Agile way of working

Responsibility of / Expectations from the Role

Oracle Cloud Financial Modules – Support

Issue resolution and fix

Collaborate and meeting with users to understand the issue

Work with Oracle on Service request

Work with Global Support team located in India and collaborate for smooth issue resolution

Period close activities

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil :

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal – Online courses and live training

International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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