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1,631

Atendimento Ao Cliente jobs in United States

Digital Account Manager

Digital Account Manager
Loadsmart Inc
Brazil
Remote
USD 50,000 - 90,000
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VAGA FECHADA | GERENTE COMERCIAL PARA INCORPORADORA – MCMV

VAGA FECHADA | GERENTE COMERCIAL PARA INCORPORADORA – MCMV
Quarte Recursos Humanos
Belo Horizonte
BRL 30,000 - 70,000

Consultor de vendas - Unidade Ademicon Maringá

Consultor de vendas - Unidade Ademicon Maringá
Maringa Group
Maringá
BRL 20,000 - 80,000

Secretária Comercial

Secretária Comercial
Ottimiza RH Estratégico
Fortaleza
BRL 80,000 - 120,000

Commercial Manager - Betfair Brazil

Commercial Manager - Betfair Brazil
Stars Group
São Paulo
BRL 60,000 - 120,000
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CONSULTOR DE VENDAS I

CONSULTOR DE VENDAS I
Gi Group Brasil Recursos Humanos Ltda
Curitiba
BRL 20,000 - 80,000

Consultor de Vendas Sao Paulo Leste

Consultor de Vendas Sao Paulo Leste
Verisure
São Paulo
BRL 20,000 - 80,000

Consultor de Vendas Sao Paulo Oeste

Consultor de Vendas Sao Paulo Oeste
Verisure
São Paulo
BRL 20,000 - 80,000
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Consultor de Vendas SP - Diadema

Consultor de Vendas SP - Diadema
Verisure
Diadema
BRL 20,000 - 80,000

Consultor de Vendas SP - Tucuruvi

Consultor de Vendas SP - Tucuruvi
Verisure
São Paulo
BRL 5,000 - 6,000

Consultor de Vendas Sao Paulo

Consultor de Vendas Sao Paulo
Verisure
São Paulo
BRL 20,000 - 80,000

Consultor de Vendas Sao Paulo Norte

Consultor de Vendas Sao Paulo Norte
Verisure
São Paulo
BRL 20,000 - 80,000

Consultor de Vendas SP - São Caetano do Sul

Consultor de Vendas SP - São Caetano do Sul
Verisure
São Caetano do Sul
BRL 20,000 - 80,000

Consultor de Vendas SP - Barra Funda

Consultor de Vendas SP - Barra Funda
Verisure
Região Imediata de São Paulo
BRL 20,000 - 80,000

Consultor de Vendas SP - Santo André

Consultor de Vendas SP - Santo André
Verisure
Santo André
BRL 20,000 - 80,000

Consultor de Vendas SP - Jabaquara

Consultor de Vendas SP - Jabaquara
Verisure
São Paulo
BRL 20,000 - 80,000

Consultor de Vendas SP - Garulhos

Consultor de Vendas SP - Garulhos
Verisure
Guarulhos
BRL 20,000 - 80,000

Consultor de Vendas Sao Paulo Sul

Consultor de Vendas Sao Paulo Sul
Verisure
São Paulo
BRL 20,000 - 80,000

Key Account Manager

Key Account Manager
Blip Brasil
São Paulo
< BRL 90,000

CONSULTOR(A) DE VENDAS - CAMPO LIMPO

CONSULTOR(A) DE VENDAS - CAMPO LIMPO
Roldão Atacadista
São Paulo
BRL 15,000 - 35,000

Consultor de Vendas Sao Paulo ABC

Consultor de Vendas Sao Paulo ABC
Verisure
São Paulo
BRL 20,000 - 80,000

Consultor de Vendas SP - Embu das Artes

Consultor de Vendas SP - Embu das Artes
Verisure
Embu das Artes
BRL 20,000 - 80,000

Consultor de Vendas SP - Taboão da Serra

Consultor de Vendas SP - Taboão da Serra
Verisure
Taboão da Serra
BRL 20,000 - 80,000

Consultor de Vendas SP - Bom Retiro

Consultor de Vendas SP - Bom Retiro
Verisure
São Paulo
BRL 20,000 - 80,000

Consultor de Vendas SP - Interlagos

Consultor de Vendas SP - Interlagos
Verisure
São Paulo
BRL 20,000 - 80,000

Digital Account Manager

Loadsmart Inc
Brazil
Remote
USD 50,000 - 90,000
Job description

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY?

Loadsmart is a growth-stage start-up technology company valued at over $1 billion (a true Tech Unicorn)!

We are looking for an Account Manager with passion, high energy, supply chain knowledge and sales experience within the software industry to join our vibrant and successful team!

The Account Manager is responsible for identifying and generating new sales within Loadsmart’s existing install base and new customers. They are tasked with establishing business-owner relationships, understanding business needs, onboarding, enabling and educating customers; and, developing end-to-end account plans and strategies to expand Loadsmart’s penetration within existing and new accounts.

You will manage a customer portfolio, working with each account to build a strong and long-lasting customer relationship as you onboard, educate and enable, grow, renew and cross-sell our flagship product stack. You will be directly responsible for monitoring your customers’ life cycle and actively contribute to building and strengthening the customer’s journey focusing on delivery of the best possible experience.

LOCATION: Remote - Brazil

WHAT YOU GET TO DO...
  • Serve as the point person to identify, prioritize, pursue, and close expansion opportunities within New and existing Loadsmart customers
  • Provide full-cycle post-sales activities for our products including onboarding, enablement and adoption, product demonstrations, and renewals
  • Identify and leverage opportunities that will lead the customers to achieve better results and help our products evolve
  • Develop and deliver a comprehensive business plan to address customer's priorities and hurdles. Use value justification, benchmarking and return-on-investment data to support decision process to ensure revenue target delivery and growth
  • Establish positive relationships based on knowledge of customer requirements and dedication to value. You ensure any new customer is successful with the product they purchased because you fully understand their needs and reasoning for requesting/buying the tools they did.
  • Actively understand each account’s strategic growth plans, technology strategy and the competitive landscape. Review public information (i.e. new executive appointments, earnings statements, presses releases) for the company and its competitors to remain updated on key industry trends and issues impacting the customer
  • Upsell and cross-sell to customers who can benefit from additional services
  • Negotiate new contract terms on all SaaS renewals
  • Drive resolution of account issues including billing, support, product, and other departments
  • Interview and survey customers according to our feedback-gathering process
  • Strive to learn the products in depth to become a subject matter expert in system functionality
YOU HAVE EXPERIENCE…
  • 3+ years of experience as an Account Manager or Customer Success Analyst for SaaS products
  • 3+ years of experience in the logistics industry preferred
  • Proven track record of working in a customer-facing role
  • Excellent English language skills
  • Strong communication skills, both written and verbal, to effectively understand and communicate customer expectations
  • Customer-oriented: genuine interest in the customer’s business and in what the customer communicates, needs, and expects
  • Problem-solving: ability to clearly define and deliver technical solutions that drive customer satisfaction and business results
  • Interpersonal intelligence: ability to read between the lines and to ask difficult or uncomfortable questions to customers
  • Influence: the ability to map customers’ internal political environment and to positively influence the decision-making process
  • Data analysis: ability to understand and interpret data with a focus on generating insights
  • Results-oriented: ability to understand the goal, remain motivated, and consistently keep focusing on the outcome, no matter the obstacles
  • High technical aptitude and overall understanding of technology
  • Experience with CRM is a plus - preferably Salesforce

• Competitive base salaries - we believe in rewarding top talent

• Extremely competitive Equity package - become a shareholder in our company!

• Loadie Time Off - flexible PTO

Apply today!

At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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