Atendimento Ao Cliente-Jobs in Brasilien

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Location:

Jundiai, SP, BR

Work Arrangement: Hybrid

At SWEP, we believe our future depends on giving more energy than we take – to our planet and our people.

As the world’s leading supplier of efficient heat transfer technology, we are driving the transition to sustainable energy usage in heat transfer. We are dedicated to creating more from less energy, material, and space.
For us at SWEP, it's more than just a job; it’s a commitment to making a difference by finding new ways to make energy last longer – globally and locally. We aim for record-breaking growth and seek individuals who think entrepreneurially, have an open mind, care about the environment, and want to inspire and be inspired. Join us!

• Identify, develop, and improve performance indicators.
• Perform market intelligence by providing useful information to the account manager.
• Support specific accounts with technical and/or commercial tasks.
• Conduct sales activities related to new customer projects.
• Support HUB customers with projects, including implementing new products and technologies, focusing on quality and costs.
• Act as a sales representative for internal projects.
• Deliver reports on field failures, gather material for decisions, and report to customers based on the regional sales manager’s guidance.
• Support external vendors.
• Assist Customer Service as needed.
• Analyze customer registration documents prior to processing.
• Execute order processing in ERP (Oracle), analyze order portfolios, and coordinate order release for shipping.
• Provide telephone service to customers and coordinate delivery positioning.
• Handle administrative processing of export orders.
• Coordinate collections with carriers for invoiced orders.
• Prepare, analyze, and respond to sales quotation requests.
• Monthly update of commercial proposals for the product line.
• Follow the company's mission, vision, values, policies, and objectives.
• Take responsibility and commit to a positive work environment and achieving results.
• Adhere to management, quality, and safety standards and procedures.
• Maintain and conserve company assets under your responsibility.
• Keep your workplace clean and organized.
• Perform other activities as assigned by the manager related to your area.

Requirements:

• Engineering student or completed degree.

Knowledge of MS Office.

Basic knowledge of thermodynamics and/or heat exchangers equipment.