This is a hands-on technical role requiring a proactive and solutions-oriented individual. The IT Support Engineer will be responsible for providing first-line support across hardware, software, and network systems, ensuring smooth day-to-day operations for our Dubai office. The ideal candidate will be passionate about technology, customer service, and continuous improvement. This individual will champion our core values of flexibility, quality, knowledge, and teamwork.
Direct reports: 0
Location: Dubai, UAE
Client location: International and National customer base but the majority are based in and around London.
Day to day Communication: Clients, Service & PMO Teams
Travel: From a day-to-day perspective, this role will require you to commute to/from our Dubai office where the role will be Situated. Additionally, you may be required to travel to clients across Dubai as needed.
Our Recruitment Process:
Join us and be greeted by “great people” in an atmosphere that makes you want to come into work each day! Expect a warm welcome, fair and professional treatment, and top-up training to help you meet your goals. Why work at Total IT: A recent team survey gives you an insight into the work life here at Total IT: "Great people", "The atmosphere makes me want to come into work each day!" Joining us on this role, expect a warm welcome, and to be treated fairly and professionally with top-up training to help you meet your own goals.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.