Ship Captain jobs in United States

• Supervising and coordinating the activities of the F&B service staff ensuring that service standards are met and maintained.
• Welcoming and seating guests taking their orders and providing recommendations on menu items.
• Overseeing the service flow ensuring timely and efficient delivery of food and beverages to guests.
• Handling guest inquiries complaints and special requests in a professional and efficient manner.
• Monitoring and ensuring the cleanliness and organization of the dining area bar and service stations.
• Assisting in training and motivating staff to provide exceptional service and uphold the restaurants standards.
• Collaborating with the kitchen staff to ensure smooth communication and coordination between frontofhouse and backofhouse operations.
• Handling cash and credit card transactions as well as managing guest checks and billing processes.
• Conducting preshift meetings to communicate information about menu specials reservations and special events.
• Monitoring inventory levels of food beverages and supplies and communicating any replenishment needs to management.
• Assisting with scheduling and staffing decisions to ensure adequate coverage during peak business hours.
• Participating in menu planning and development providing feedback on current offerings and potential new items.
• Collaborating with the restaurant management team to implement promotions special events and marketing initiatives.
• Developing and maintaining relationships with regular guests providing personalized service and anticipating their needs.
• Assisting with the training and development of new and existing staff members focusing on enhancing service skills and product knowledge.
• Conducting performance evaluations and providing feedback to staff members to support their professional growth and development.
• Ensuring compliance with health and safety regulations sanitation standards and company policies and procedures.
• Handling any other duties as assigned by the restaurant manager or other members of the management team.

Qualifications :

• Previous experience in a similar role in a fine dining restaurant or upscale hotel establishment.
• Strong leadership and supervisory skills with the ability to motivate and train staff effectively.
• Excellent communication and interpersonal skills with a focus on providing exceptional customer service.
• Extensive knowledge of food and beverage offerings including menu items ingredients and preparation methods.
• Ability to work in a fastpaced environment and handle highstress situations with composure.
• Proficiency in handling cash transactions and using pointofsale systems.
• Flexibility in work schedule including evenings weekends and holidays.
• A high school diploma or equivalent is typically required with additional certification or training in hospitality management or a related field being beneficial.

Additional Information :

Your team and working environment:

Diverse young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Fulltime