F&B Service Captain — Guest Experience Leader

Fujairah Rotana Resort & Spa; Fujairah Emirate; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in Fujairah is seeking a self-motivated Food & Beverage Captain to oversee service operations. The role includes ensuring high standards in customer service, training the service team, and providing insightful menu recommendations. Ideal candidates will have a diploma in hospitality and up to two years' experience in similar roles. Strong English communication skills and a knack for teamwork are essential. This is an opportunity to thrive in a vibrant multicultural team environment.

Qualifications

• Maximum of two years of experience in a similar role.
• Proficient in both written and spoken English.
• Experience in minor leadership or supervisory roles is a plus.

Responsibilities

• Provide professional and customer-focused service to guests.
• Supervise the service team to ensure standards are met.
• Directly assist guests with menu knowledge and queries.

Skills

Customer service

Teamwork

Adaptability

Education

Diploma/degree in hospitality

Tools

Micros

Job description

A luxury resort in Fujairah is seeking a self-motivated Food & Beverage Captain to oversee service operations. The role includes ensuring high standards in customer service, training the service team, and providing insightful menu recommendations. Ideal candidates will have a diploma in hospitality and up to two years' experience in similar roles. Strong English communication skills and a knack for teamwork are essential. This is an opportunity to thrive in a vibrant multicultural team environment.