Guest Experience Captain – F&B Service Leader

Fujairah Rotana Resort & Spa; Fujairah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality resort in Fujairah is seeking a dynamic Captain to enhance their food & beverage service. The ideal candidate will possess a diploma or degree in hospitality, with up to two years of experience in similar roles. Responsibilities include providing exceptional service, supervising staff, and managing supplies. Strong knowledge of English and familiarity with Micros is desirable. This role demands a proactive attitude and the ability to thrive in a diverse team environment.

Qualifications

• Maximum of two years experience in a similar role.
• Good knowledge of written and spoken English.
• Previous experience in minor leadership and supervisory roles is a plus.

Responsibilities

• Provide professional and customer-focused service.
• Supervise the service team to ensure standards are met.
• Ensure adequate training for all colleagues.
• Manage supplies and beverage stock effectively.

Skills

Customer Focus

Teamwork

Adaptability

Understanding the Job

Taking Responsibility

Recognizing Differences

Education

Diploma or Degree in Hospitality

Tools

Micros

Job description

A leading hospitality resort in Fujairah is seeking a dynamic Captain to enhance their food & beverage service. The ideal candidate will possess a diploma or degree in hospitality, with up to two years of experience in similar roles. Responsibilities include providing exceptional service, supervising staff, and managing supplies. Strong knowledge of English and familiarity with Micros is desirable. This role demands a proactive attitude and the ability to thrive in a diverse team environment.