Service Technician jobs in United Arab Emirates

One of our prestigious clients is looking for a Senior Hardware Technician / Hardware Engineer for the Abu Dhabi location.

The Senior Hardware Technician / Hardware Engineer is responsible for the end-to-end hardware lifecycle in project implementations, including identifying and testing components, on-site installation, integration, troubleshooting, and maintenance. This role acts as a key liaison between the software procurement and project teams to ensure seamless hardware compatibility, performance, and client satisfaction.

1. Hardware Planning & Procurement Coordination
   • Support identification of hardware components required for project implementation in coordination with the Software team.
   • Communicate hardware requirements to the Engagement Manager for procurement planning.
   • Liaise with Procurement Specialists to support sourcing, logistics, and timely delivery of hardware.
2. Hardware Testing & Quality Control
   • Test and evaluate all received hardware components to verify accuracy, compatibility, and quality.
   • Collaborate with the Software team to conduct joint product simulations and resolve technical discrepancies.
3. Installation, Integration & Troubleshooting
   • Perform hardware installation and configuration at client or project sites.
   • Participate in on-site simulations, unit testing, bug testing, and integration testing alongside the Software team.
   • Troubleshoot and resolve hardware-related issues during implementation.
4. Training & Technical Support
   • Conduct technical training sessions for local partners and client representatives on hardware systems.
   • Provide post-installation support, including routine maintenance and issue resolution, in coordination with support teams.
5. Maintenance & Product Optimization
   • Carry out ongoing maintenance to ensure hardware performance.
   • Document and implement hardware modifications based on feedback and requirements.
   • Maintain detailed records of installations, configurations, issues, and resolutions.
6. Other Duties
   • Perform additional tasks as requested by supervisors or project leadership.

• Educational Qualifications: Bachelor's degree in Engineering or Computer Science.
• Experience: Minimum 2-3 years in Printing Technology, Identity Management, or Hardware Security Printing Units.
• Currently residing in Abu Dhabi.
• Work Location: Abu Dhabi.

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