Foreman — Auto Service & Material Handling Equipment

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A major automotive company in Dubai is seeking a Foreman for its Linde Division. The role involves managing customer interactions, preparing job estimates, and coordinating repairs to meet service targets. Ideal candidates should have a diploma in Automobile/Mechanical Engineering and 3–5 years of experience in an automobile dealership. Strong communication skills and a customer-centric attitude are essential. The position offers opportunities to work within a dedicated service team, emphasizing high customer satisfaction and revenue targets.

Qualifications

• 3–5 years of experience in an automobile dealership, with at least 3 years in Service Department as a Service Advisor.
• Strong customer handling skills and effective communication abilities.
• Knowledge of automotive dealer/distributor business processes.

Responsibilities

• Attend to customers promptly and gather accurate details of their requests.
• Prepare job cards and provide cost estimates.
• Coordinate with workshop staff for timely completion of repairs.
• Communicate any delays to customers and obtain approvals for additional repairs.
• Deliver equipment/vehicles and explain the invoice and services performed.
• Promote value-added services to achieve revenue targets.

Skills

Customer handling skills

Effective communication abilities

Logical thinking

Proficiency in MS Office

Proficiency in ERP systems

Culturally sensitive

Education

Diploma or Bachelor in Automobile/Mechanical Engineering

Job description

A major automotive company in Dubai is seeking a Foreman for its Linde Division. The role involves managing customer interactions, preparing job estimates, and coordinating repairs to meet service targets. Ideal candidates should have a diploma in Automobile/Mechanical Engineering and 3–5 years of experience in an automobile dealership. Strong communication skills and a customer-centric attitude are essential. The position offers opportunities to work within a dedicated service team, emphasizing high customer satisfaction and revenue targets.