Repair Technician à Émirats arabes unis

Résumé du poste

A major automotive company in Dubai is seeking a Foreman for its Linde Division. The role involves managing customer interactions, preparing job estimates, and coordinating repairs to meet service targets. Ideal candidates should have a diploma in Automobile/Mechanical Engineering and 3–5 years of experience in an automobile dealership. Strong communication skills and a customer-centric attitude are essential. The position offers opportunities to work within a dedicated service team, emphasizing high customer satisfaction and revenue targets.

Qualifications

• 3–5 years of experience in an automobile dealership, with at least 3 years in Service Department as a Service Advisor.
• Strong customer handling skills and effective communication abilities.
• Knowledge of automotive dealer/distributor business processes.

Responsabilités

• Attend to customers promptly and gather accurate details of their requests.
• Prepare job cards and provide cost estimates.
• Coordinate with workshop staff for timely completion of repairs.
• Communicate any delays to customers and obtain approvals for additional repairs.
• Deliver equipment/vehicles and explain the invoice and services performed.
• Promote value-added services to achieve revenue targets.