Quality Assurance jobs in United Arab Emirates

Job Description

• Oversees and plans the day-to-day management of the outlet.
• Maintain a strong front-of-house presence, lead and inspire your team.
• Responsible for the overall strategic planning, development, and success of the outlet, collaborating fully with the DOFB and Head Chef.
• Ensure all necessary actions are taken to achieve short- and long-term goals.
• Manage budgets, including direct and indirect costs.
• Lead, motivate, and inspire the outlet team to achieve stability, productivity, and loyalty.
• Implement company policies and procedures, providing feedback for continuous improvement of guest experience.
• Attend training and team meetings as required.
• Communicate policies, procedures, and standards clearly, ensuring adherence by all team members.
• Recruit, train, and motivate team members to reach their full potential.
• Plan and execute training and development for the management team.
• Maintain effective communication with all team members through meetings, conversations, and coaching.
• Manage and motivate a large team, fostering a strong sense of belonging.
• Build relationships across the business, acting as a figurehead for the outlet and driving productivity, turnover, and profitability.
• Deliver the highest standard of guest service consistently, acting as a role model.
• Ensure all team members are proficient in company offerings and can communicate effectively.
• Channel guest feedback to maintain high standards.
• Maximize sales and profit targets set by the DOFB.
• Maintain adequate staffing levels and control staff costs within budget.
• Implement and adhere to money handling procedures and ensure timely banking.
• Complete daily safety checks and end-of-night sales administration accurately.
• Maintain stock levels of consumables, chemicals, drinks, and equipment.
• Minimize controllable costs and seek new ways to improve profitability.
• Follow money and banking procedures per company policy.
• Identify business opportunities aligned with company strategy for maximum return on investment.
• Establish and monitor stock inventory regularly.
• Work with the Head Chef to maintain good supplier relations and ensure timely deliveries.
• Maintain consistent stock quality and rotation.
• Protect company assets, cash, stock, property, and goods.
• Maintain health and safety standards in compliance with legal and company requirements.
• Uphold high standards of personal presentation, dress, and behavior for all staff.
• Ensure cleanliness and hygiene standards are met in all areas of the restaurant.
• Conduct daily pre-shift checks and closing checks to ensure standards of appearance, cleanliness, and safety.

Qualifications

• Excellent reading, writing, and oral proficiency in English.
• Ability to stand outdoors for extended periods.
• Experience in all aspects of restaurant service.
• Well-presented and professionally groomed at all times.
• Strong leadership and training skills with attention to detail.
• Ability to motivate employees and foster effective teamwork.
• Good communication skills for dealing with diverse staff.
• Ability to coordinate and prioritize multiple tasks effectively.