Quality Assurance jobs in United States

Our vision is to protect customers from products that are illegal, unsafe, or non-compliant. The Compliance and Safety team for the Middle East, Africa, and Turkey Region is looking for a Risk Manager to oversee our product and food compliance policies, ensuring customer safety in the MEA region.

This role involves creating and implementing a roadmap of risk policies and controls across various functions including legal, operations, technology, and other cross-functional teams globally. The Risk Manager will own program metrics, lead risk initiatives, facilitate prioritization discussions, and report on progress.

1. Build and maintain strong relationships with key internal stakeholders worldwide, including Legal, Product Safety, Policy, Operations, and Category Management teams, to align on compliance and safety strategies.
2. Partner with cross-functional teams to define project requirements, establish timelines, manage dependencies, and ensure successful, timely execution.
3. Lead initiatives to improve the Selling Partner experience by reducing friction through process streamlining, simplifying requirements, and enhancing communication.
4. Identify and implement process improvements to enhance the efficiency and effectiveness of the compliance and safety program, leveraging automation and data analytics to eliminate manual processes and develop scalable solutions.
5. Define KPIs and success metrics, develop reporting mechanisms, and communicate progress, risks, and mitigation plans to leadership.
6. Conduct detailed analysis of specific product safety and compliance requirements, including external regulations and internal Amazon policies, to develop data-driven compliance solutions.
7. Develop mechanisms for continuous improvement in product safety, compliance, and customer trust.

The Risk Manager plays a crucial role in Amazon's compliance and safety programs, working across global stakeholders including operations and technology to manage a portfolio of key deliverables tracked at the executive level.

The MEA Compliance & Safety team is dedicated to protecting Amazon customers from illegal, prohibited, and unsafe products. We aim to ensure a trustworthy shopping environment for our customers and their families.

• 6 years of experience in compliance, audit, or risk management.
• Advanced knowledge of Microsoft Office applications.
• Bachelor's degree or equivalent.
• Project Management Professional (PMP) or similar certification.
• Experience with technology, lean principles, or Six Sigma methodologies to drive process improvements.
• Master's degree or equivalent is preferred.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please refer to our support resources.