POSITION SUMMARY
Provide general spa orientation to guests upon arrival, including the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check the computer for updates and schedule changes regularly throughout the day. Maintain cleanliness of workstations, treatment rooms, spa/salon locker rooms, lounge areas, and hospitality stations. Dispose of trash and dirty linens properly. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
Report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Communicate clearly and professionally. Develop and maintain positive working relationships. Comply with quality assurance standards. Be able to reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing up to 10 pounds; stand, sit, or walk for extended periods. Perform other reasonable duties as assigned by supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: None required.
Supervisory Experience: None required.
License or Certification: None.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We foster an environment where the diverse backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other protected categories by law.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.