Club Lounge Guest Services Attendant

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a dedicated Guest Service Associate to manage guest check-ins and provide exceptional service. In this role, you will secure payments, coordinate with housekeeping, and address guest requests. The ideal candidate will have a high school diploma and a passion for providing excellent service. Join a team that values diversity and offers opportunities for growth in a thriving environment.

Qualifications

• Process guest check-ins, check-outs, and room assignments.
• Secure payments and activate/reissue room keys.
• Assist guests with requests and concerns to ensure satisfaction.

Responsibilities

• Coordinate with housekeeping to track room status.
• Operate telephone switchboard and answer guest calls.
• Maintain confidentiality and ensure proper hygiene standards.

Skills

Guest service

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality group in Dubai is seeking a dedicated Guest Service Associate to manage guest check-ins and provide exceptional service. In this role, you will secure payments, coordinate with housekeeping, and address guest requests. The ideal candidate will have a high school diploma and a passion for providing excellent service. Join a team that values diversity and offers opportunities for growth in a thriving environment.