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Sales Executive – Maintenance Contracts Fire Fighting System
Job summary
A leading fire safety solutions company in Sharjah is seeking an Account Executive to manage maintenance contracts for fire fighting systems. The successful candidate will ensure client satisfaction and effective contract delivery, requiring strong technical knowledge of fire safety systems and excellent relationship-building skills. The role demands a minimum of 2-3 years' experience in a client-facing role, preferably in the fire fighting or maintenance sectors.
Qualifications
- 2–3 years’ experience in a client-facing role that includes contract management.
- Technical understanding of fire fighting systems and safety regulations.
- Strong organisational and interpersonal skills.
Responsibilities
- Liaise with clients and ensure service excellence for maintenance contracts.
- Manage lifecycle of maintenance contracts including renewals and compliance.
- Coordinate maintenance visits with technical teams.
Skills
Education
Tools
Job Summary: We are seeking a motivated and client-centric professional to join our team as an Account Executive – Maintenance Contracts Fire Fighting System. This role is tailored for individuals with a strong technical background in fire safety systems, proven experience in managing service contracts, and excellent relationship-building abilities. The successful candidate will oversee maintenance agreements for fire fighting systems, act as the primary point of contact for clients, and ensure all contractual obligations are delivered to the highest standards.
- Serve as the principal liaison for clients holding fire fighting system maintenance contracts, ensuring ongoing satisfaction, prompt resolution of queries, and consistent service excellence.
- Manage the entire lifecycle of maintenance contracts for fire fighting systems, including initiation, renewals, amendments, and compliance documentation.
- Coordinate with technical teams to schedule and oversee routine and emergency maintenance visits, ensuring minimal disruption and adherence to contractual timelines.
- Demonstrated experience managing maintenance or service contracts, ideally within fire fighting systems, building services, or related safety sectors.
- Sound technical understanding of fire fighting systems, components, and general safety regulations relevant to commercial and industrial premises.
- Excellent organisational, communication, and interpersonal skills to professionally manage client relationships and collaborate with technical teams.
- Competency in using CRM systems, contract management software, and standard office applications (MS Office Suite).
- Strong problem-solving abilities, with a solutions-oriented approach to client service and contract delivery.
- Bachelor’s degree or diploma in Mechanical, Electrical, Industrial Engineering, Business Administration, or a related discipline.
- Minimum 2–3 years' experience in a client-facing role that includes contract management within fire fighting, facility services, or maintenance industries.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.