Sales Representative

Etihad Airways; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading airline is seeking a sales professional in Dubai to execute sales activities and develop relationships with accounts. This role requires a Bachelor’s degree and three years of sales experience. You will analyze market potential, negotiate agreements, and leverage CRM tools to track customer data. If you have a mix of sales acumen and customer service excellence, join us in contributing to the airline's profitability objectives.

Qualifications

• 3 years of relevant experience in sales.
• Ability to manage multiple stakeholders from various departments.
• Relevant commercial and analytical work experience.

Responsibilities

• Perform and execute sales activities for assigned accounts.
• Develop and maintain business relationships to generate revenues.
• Analyse market potential and convert opportunities into revenue.

Skills

Sales acumen

Customer service excellence

Analytical skills

Education

Bachelor’s degree

Tools

CRM tool

Job description

Synopsis

Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad’s profitability objectives achievement.

Accountabilities

• Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning
• Analyse the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.
• Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.
• Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.
• Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.
• Build your status as a ‘trusted advisor’ to ensure a long-lasting fruitful business relationship with major accounts.
• Research, gather, share and analyse competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.
• Cooperate with global sales enablement to determine the best promotion sales techniques.
• Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.
• Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.
• Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.
• Complete all Etihad commercial training and act as a thought leader in your area of specialism. Maintain the customer data current in Etihad’s CRM tool

Education & Experience

• Bachelor’s degree with 3 years of relevant experience in sales
• Managing multiple stakeholders from various departments to achieve our goals
• Relevant commercial and analytical work experience
• This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.