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Bilingual Application Support Engineer L1 - UAE
Résumé du poste
A leading IT services company in Dubai is looking for an Application Support Engineer L1. This mid-level full-time role requires up to 6 years of support experience in a dynamic environment. Candidates should possess strong communication skills in Arabic and English and in-depth troubleshooting abilities. Responsibilities include ensuring professional user interactions and addressing issues effectively to enhance user satisfaction. Apply if you are passionate about delivering quality support and have experience in government services in the UAE.
Qualifications
- Minimum 3 years experience in similar support roles for government services in the UAE.
- In-depth understanding of medical and legal frameworks in UAE.
- Excellent communication skills, both written and verbal.
Responsabilités
- Provide accurate and empathetic communication with users.
- Help users understand issues and prevent future occurrences.
- Maintain high-quality interactions aligned with brand values.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.