Hospitality jobs in Germany

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Mandarin Oriental Downtown, Dubai is seeking a Waiter/ess to join our Lobby Lounge team.

Are you passionate about craft? Do you excel in a team environment that values integrity, respect, and responsibility? Do you have a growth mindset? We invite you to be part of an exceptional experience.

Mandarin Oriental is renowned for luxury hotels, resorts, and residences worldwide, inspired by Asian heritage and cutting-edge luxury standards. Located in the heart of Dubai, our hotel offers modern design with oriental touches, stunning views of Dubai’s skyline, and a lifestyle destination that combines relaxation, luxury, and memorable experiences.

Based in the Food and Beverage Department at Mandarin Oriental Downtown, Dubai, as a Waiter/ess in our Lobby Lounge, you will provide exceptional dining experiences by taking orders, serving food and beverages, and ensuring high standards of service. You will report to the F&B Supervisor.

• Maintain knowledge of the Lounge menu, including light meals, beverages, and signature drinks; offer suggestions and answer guest questions.
• Take accurate orders, communicate clearly with kitchen and bar staff, and deliver orders promptly.
• Handle special requests or dietary needs professionally, informing management and kitchen staff as needed.
• Provide attentive, personalized service, upsell products, and ensure guest satisfaction from arrival to departure.
• Operate the POS system for billing and process transactions according to policies.
• Create memorable moments to delight guests, following MOHG Legendary Quality Experiences (LQES).

• A High School qualification or equivalent; a Degree or higher diploma in Hospitality/Hotel/Business Management is advantageous.
• Minimum 2 years experience as a Waiter/ess, preferably in a high-volume or luxury setting.
• Strong English communication skills; additional languages like Arabic are a plus.
• Knowledge of dining service procedures, POS systems, and cashiering.
• Excellent interpersonal skills and ability to work effectively with guests and colleagues.
• Physical ability to stand for long periods and flexibility to work various shifts, including evenings, weekends, and holidays.

• Learning & Development programs to support your growth.
• MOstay program offering complimentary and discounted stays worldwide.
• Health & Colleague Wellness initiatives.
• Comfortable accommodation, transportation, and meals.
• Competitive salary and benefits aligned with UAE standards.

Are you a fan? We look forward to your application.

Role Level: Entry-Level

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Company Website: [Link]

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