Front Desk Receptionist jobs in United Arab Emirates
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Hilton Worldwide, Inc.
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Job summary
A luxury resort in the UAE is seeking a Butler dedicated to providing personalized and anticipatory services to guests. The role involves understanding individual preferences, ensuring impeccably maintained guest rooms, and coordinating dining experiences. Strong communication skills and the ability to anticipate needs are essential for ensuring an unparalleled luxury experience.
Qualifications
- Experience in luxury hospitality or similar role is preferred.
- Ability to anticipate guest needs and provide personalized services.
- Strong organizational skills and attention to detail.
Responsibilities
- Establish personal connections with guests, understanding their preferences.
- Ensure guest rooms are prepared and maintained to high standards.
- Coordinate in-room dining experiences with personalized recommendations.
- Act as a personal concierge for guest inquiries and requests.
- Maintain communication with other departments for seamless service.
Skills
Job Overview:As a Butler at Anantara Mina Al Arab Ras Al Khaimah Resort, you will be responsible for providing personalized and anticipatory services to our guests, ensuring an unparalleled luxury experience. Your role involves attending to the unique needs and preferences of each guest, creating a seamless and memorable stay.
Key Responsibilities:
- Personalized Guest Services:
- Establish a personal connection with guests, understanding their preferences and anticipating their needs.
- Provide a range of personalized services, including unpacking and packing assistance, arranging reservations, and coordinating special requests.
- Room Preparation:
- Ensure that guest rooms are impeccably prepared and maintained according to the highest standards.
- Oversee room amenities, ensuring they are customized based on guest preferences.
- Dining and Beverage Services:
- Coordinate in-room dining experiences, including personalized menu recommendations and setup.
- Assist with private dining arrangements and special celebrations.
- Act as a personal concierge, providing information about local attractions, events, and activities.
- Arrange transportation, tours, and any other services requested by the guest.
- Communication and Coordination:
- Maintain open communication with other departments to ensure seamless service delivery.
- Collaborate with housekeeping, kitchen, and front office to fulfill guest requests.
- Guest Relations:
- Establish and maintain strong relationships with guests, ensuring their satisfaction throughout their stay.
- Handle any guest concerns or issues with discretion and efficiency.
- Special Occasions:
- Assist in planning and executing special events and celebrations for guests.
- Coordinate with other departments to ensure the success of these events.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.