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Service Technician (JIMMY)
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Service Technician (JIMMY)
AMIT International Group FZE
Dubai
AED 30,000 - 60,000
Job description
Job Responsibilities:
- Diagnose & repair vacuum cleaners, washers, hair dryers & small domestic appliances.
- Identify faulty components & replace or repair them as needed.
- Maintain proper documentation of repairs, including parts used & time taken for repair.
- Provide technical support & guidance to customers regarding appliance usage & care.
- Stay updated with the latest repair techniques and advancements in appliance technologies.
- Ensure compliance with company service standards and safety protocols.
- Workspace organization & ensure tools are well maintained.
- Assist in training new & junior technicians.
- Handle customer complaints and provide appropriate solutions and alternatives within the time limit as per company policy & standard.
- Monitor service parts & proactively inform the supervisor or Line Manager when the stock is at a minimum level.
Desired Candidate Profile:
- Bachelors / Diploma in Electrical / Electronic Engineering.
- Established work experience in appliance stores.
- Proven experience in repairing small home appliances (vacuum cleaners, washers, hair dryers, etc.).
- Strong understanding of electrical circuits, mechanical components & troubleshooting techniques.
- Hands-on experience with diagnostic tools & repair equipment.
- Good communication skills to interact with customers & to provide technical support.
- Ability to read and interpret technical manuals & schematics.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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