Job Search and Career Advice Platform
  • Jobs
  • Headhunters
  • Free resume review
  • About Us
EN
419

Backend Engineer jobs in United Arab Emirates

Field IT Support Engineer L2

Burhani

Dubai
On-site
AED 60,000 - 90,000
2 days ago
Be an early applicant
I want to receive the latest job alerts for “Backend Engineer” jobs

JavaScala Software Development Engineer II Raster and Imagery

Esri

Sharjah
On-site
AED 80,000 - 100,000
2 days ago
Be an early applicant

Senior ASP.NET Web Forms Developer with Telerik & SQL

GamaLearn

Abu Dhabi
On-site
AED 100,000 - 140,000
2 days ago
Be an early applicant

Application Engineer Aftersales

Hyva

Dubai
Hybrid
AED 293,000 - 368,000
2 days ago
Be an early applicant

Senior Frontend Engineer – Build Groundbreaking UAE Platform

DISCOVERED

United Arab Emirates
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant
discover more jobs illustrationDiscover more opportunities than anywhere else. Find more jobs now

Senior Full-Stack Engineer - .NET Core & Azure

Jobs For Humanity

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Full Stack Developer

Jobs For Humanity

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Remote Cloud Admin & Full-Stack Developer

Top Notch Consultancy

Dubai
Remote
AED 120,000 - 200,000
2 days ago
Be an early applicant
HeadhuntersConnect with headhunters to apply for similar jobs

Cloud Admin Full-Stack Developer

Top Notch Consultancy

Dubai
Remote
AED 120,000 - 200,000
2 days ago
Be an early applicant

Senior Software Engineer

CyberGate Defense L.L.C

Abu Dhabi
On-site
AED 200,000 - 300,000
2 days ago
Be an early applicant

Sales Applicator

Talent Flow Partners

Sharjah
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Fullstack Developer

People Perfect Advisory

Dubai
Hybrid
AED 120,000 - 200,000
2 days ago
Be an early applicant

Senior Software Engineer — Build & Refactor Scalable Web Apps

Ghobash Group

Dubai
On-site
AED 200,000 - 300,000
2 days ago
Be an early applicant

Senior Software Engineer

Ghobash Group

Dubai
On-site
AED 200,000 - 300,000
2 days ago
Be an early applicant

Software Development Engineer II CC Raster and Imagery

Esri

Sharjah
On-site
AED 60,000 - 80,000
2 days ago
Be an early applicant

Application Engineer: Ansys Granta MI Platform

Black & Grey HR

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Application Engineer - Ansys Granta

Black & Grey HR

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Application Engineer

UTS Carrier

Dubai
On-site
AED 80,000 - 100,000
2 days ago
Be an early applicant

Senior Mendix Engineer: Build Scalable, User‑Focused Apps

Avertra Corp

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Senior Full-Stack Engineer: NestJS, Node.js, AWS (Dubai)

Sana Commerce

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Senior Application Engineer

Avertra Corp

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Field Application Engineer - UPS & Data Center Solutions

Delta Electronics

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Full Stack Engineer Nodejs NestJS NET

Sana Commerce

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Field Application Engineer

Delta Electronics

Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant

Remote Applications Engineer - Fluid Handling Solutions

Continental

United Arab Emirates
Remote
AED 220,000 - 331,000
2 days ago
Be an early applicant

Top job titles:

Nurse Assistant jobsWarehouse Team Leader jobsMedical Office Assistant jobsApplication Support Analyst jobsWriter jobsData Specialist jobsVeterinarian jobsDesign Director jobsFamily Physician jobsHuman Resources Executive jobs

Top companies:

Jobs at TransguardJobs at RotanaJobs at Al FuttaimJobs at Emirates AirlinesJobs at Four SeasonsJobs at Kuwait AirwaysJobs at AecomJobs at MaerskJobs at MastercardJobs at Pwc

Top cities:

Jobs in DubaiJobs in Abu DhabiJobs in SharjahJobs in AjmanJobs in Al AinJobs in Fujairah

Similar jobs:

Software Engineer jobsElectrical Engineer jobsMechanical Engineer jobsCivil Engineer jobsEngineer jobsIt Software Engineer jobsEngineering Manager jobsIt Support Engineer jobsNetwork Engineer jobsSales Engineer jobs
Field IT Support Engineer L2
Burhani
Dubai
On-site
AED 60,000 - 90,000
Full time
2 days ago
Be an early applicant

Job summary

An IT service company in Dubai is seeking a proactive IT Support Specialist. This role involves providing onsite and remote customer support with a focus on quality and technical expertise. Candidates should demonstrate strong communication skills and a quick learning ability to ensure the efficient resolution of IT-related issues. The selected individual will follow established SLAs and escalate advanced cases as necessary. A passion for IT is crucial for success in this position.

Qualifications

  • Strong communication skills and the ability to resolve IT-related issues quickly.
  • Proactive approach and passion for IT.

Responsibilities

  • Provide onsite and remote support to customers with high service quality.
  • Escalate advanced cases to L2/L3 teams promptly.
  • Document technical issues and follow up according to SLAs.
  • Acquire knowledge of products and maintain accurate support.
  • Coordinate with different divisions to resolve customer issues.

Skills

Communication skills
Proactive problem-solving
Quick learning
Customer service orientation
Job description
Qualifications
  • Candidate should be good in communication and be able to resolve IT related issue as soon as possible. He should be proactive and quick learner and should have passion for IT.
Responsibilities
  • Provide onsite & remote support to customers with a high degree of customer service quality and technical expertise
  • Immediate escalation of advancedlevel cases to L2 L3 team
  • Research resolve and respond to customer issues / support cases received via telephone email andweb portal in accordance with company quality standards.
  • Clearly document technical issues within support incidents.
  • Evaluation of issues and resolutions for contribution to the Technical Support Knowledgebase
  • Provide timely followup to user questions according to established SLAs
  • Use common sense logic instructions preestablished guidelines and the knowledgebase to performthe function of the job
  • Acquire and maintain knowledge of existing and new products and services in order to provideaccurate and efficient customer support
  • Clearly communicate issue status to customers in accordance with defined SLAs
  • Take on a leadership position in resolving customer issues by coordinating with different companydivisions.
  • Listen attentively to the customer ask probing questions determine minimum data set ofinformation required analyze information and synthesize it into a resolution plan.
  • 1
  • 2
  • 3
  • ...
  • 17

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

Job Search and Career Advice Platform

Empoweringjob seekers

Tools
  • Jobs
  • Resume review
  • Headhunters
  • Browse jobs
Company
  • About us
  • Careers at JobLeads
  • Site notice
  • Press
  • Reviews
Support
  • Help
  • Partner integration
  • ATS Partners
Social
  • JobLeads Blog
  • YouTube
  • LinkedIn
  • Instagram
  • Facebook
  • Privacy Policy
  • Terms of Use

© JobLeads 2007 - 2025 | All rights reserved