Cluster People & Culture Manager

21c Museum Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel group in Dubai seeks a Cluster People & Culture Manager to shape the organization’s culture and align the workforce with business goals. The ideal candidate will lead HR strategies, manage recruitment, and promote diversity and inclusion. Strong HR experience and knowledge of UAE labor laws are crucial for success in this role.

Benefits

Exclusive benefits

Career development opportunities

Qualifications

• Minimum 5 years of HR experience in a multinational environment.
• Strong knowledge of UAE labor laws and HR practices.
• Fluency in English; Arabic is a plus.

Responsibilities

• Develop and implement People & Culture strategies.
• Lead full-cycle recruitment processes.
• Manage performance evaluation processes.
• Promote diversity, equity, and inclusion initiatives.

Skills

Leadership

Communication

Problem-solving

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Human Resources or related field

Tools

HR information systems

Analytics tools

Job description

Company Overview

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, you will be able to truly find yourself; they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be who you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues.

Hospitality is a work of heart. Join us and become a Heartist.

Job Description

We\'re seeking an enthusiastic and innovative Cluster People & Culture Manager to join our team in Novotel Bur Dubai, Ibis Styles Sharjah, Action Hotels Ras Al Khaimah. As the driving force behind our organization\'s most valuable asset – our people – you\'ll play a crucial role in shaping our company culture, fostering employee engagement, and aligning our workforce with our business goals.

• Develop and implement comprehensive People & Culture strategies that support our organization\'s mission and values
• Lead full-cycle recruitment processes, from job posting to onboarding, ensuring we attract and retain top talent
• Design and oversee employee development programs, including training initiatives and career progression plans
• Manage performance evaluation processes, promoting a culture of continuous feedback and growth
• Collaborate with leadership to address workforce planning needs and optimize organizational structure
• Champion diversity, equity, and inclusion initiatives across the organization
• Ensure compliance with local labor laws and regulations.
• Develop and maintain People & Culture policies, procedures, and best practices
• Oversee employee relations, conflict resolution, and workplace investigations
• Implement and manage employee engagement and recognition programs
• Analyze People & Culture metrics and provide data-driven insights to inform decision-making
• Manage the People & Culture budget and resources effectively
• Develop and implement HR policies and procedures in compliance with UAE labor laws and company standards
• Lead recruitment efforts to attract and retain top talent aligned with our organizational culture
• Design and deliver comprehensive onboarding and training programs for new hires
• Establish and manage performance management systems and employee engagement initiatives
• Partner with leadership to design organizational structure and succession plans
• Oversee employee relations, compliance, payroll, and benefits administration
• Drive initiatives that promote diversity, equity, and inclusion throughout the organization
• Facilitate continuous learning and professional development opportunities for all employees
• Facilitate training and coach the team
• Collaborate with facilities management to ensure a safe and comfortable work environment
• Champion the company\'s culture and values, ensuring all people practices reinforce our brand promise
• Analyze HR metrics and provide data-driven insights to inform strategic decision-making
• Stay current with HR trends and best practices, implementing innovative solutions to enhance employee experience

Qualifications

• Bachelor\'s degree in Human Resources, Business Administration, or a related field
• Minimum of 5 years of progressive HR experience, preferably in a multinational corporate setting
• Strong knowledge of UAE labor laws and HR best practices
• Excellent leadership, communication, and interpersonal skills
• Proven experience in developing and implementing HR strategies and policies
• Proficiency in HR information systems and analytics tools
• Demonstrated success in talent acquisition, employee engagement, and performance management
• Experience in managing diversity and inclusion initiatives
• Strong analytical and problem-solving skills with attention to detail
• Ability to work collaboratively in a fast-paced, dynamic environment
• Excellent organizational and time management skills
• Fluency in English; knowledge of Arabic is a plus

Additional Information

• Strong interpersonal and problem solving abilities
• Previous experience in shisha lounge is an asset
• Fluency in English; additional languages are a plus