Overview
The candidate will deploy Global Supply Chain offers for new and existing accounts within his parameter. He/she will work together with operations and regional IT to complete the different phases of a WMS implementation: design, training, configuration, testing, reports and support. He/she will also work on Pre Sales requirements as may be required by his manager and the business
Job Function
- Manage project plan
- Lead functional and interface design workshop
- Prepare WMS Functional Flow
- Prepare interface specification with mappings
- Prepare specification for reports
- Perform configuration in WMS
- Conduct key user training
- Perform integration testing
- Support user acceptance test
- Perform data migration for existing customer migrating to WMS
- Provide onsite support for Go-live
- Troubleshoot production issues Key Activities
- Assess customers needs in respect of their operational processes while respecting the guideline of BTL Supply Chain & Logistics Dept.
- Assist the Logistics MOAD in collecting the relevant information to define the solution.
- Ensure that business requirements collected by the MOADs are included in the solution with the support of the Corp MIS AMOA & editor consultants and that they are integrated seamlessly into the solution.
- In case enhancements/evolutions of the solution are necessary, document functional specifications and transfer to the Supply Chain AMOA of Corporate MIS & Corp. Supply Chain Dept. for review and validation.
- Ensure the solution defined is in adequacy with the corporate defined best practices and in line with the Corp. MIS applicative architecture.
- Challenge/Suggests reasonable workaround solutions whenever possible and write down the functional specifications of the specific solutions accepted by the project committee.
- Responsible to deliver the Operational Flow document
- Support the Domain MOAD all over the project, making the functional follow up of the system configuration, user acceptance tests and go live preparation.
- Responsible of the configuration of the solution
- Realize unitary tests
- Develop client/project specific labels
- Develop client/project specific reports and document based on Cognos SCI product
- Support MOAD during the UAT phase
- In case of EDI implementation with customers:
- Document functional specifications, operational and project constraints and coordinate with the Project Manager appointed by the Supply Chain AMOA of Corporate MIS (answer to business/operational question questions, participate in the design).
- Organize follow up with the Supply Chain AMOA of Corporate MIS during project phase (until delivery to production and stabilization of the solution).
- Complete test scenarios them with all necessary functional tests (practical scenarios).
- During the user acceptance phase (UAT), run test scenarios and validate the solution.
- Communicate on project advancement in term of planning and raise alerts if necessary. Training / Support
- Provide trainings where and when required within his parameter
- Formalise the various levels of support on Supply Chain & Logistics Solutions to internal users for each service offered · Monitor to ensure the Support Engineer maintains the needed level of support to the end users Continuously Improve
- Participate in the implementation and the monitoring of the customers improvement/productivity plans.
- Participate in exchanging best practices with the other Local Supply Chain & Logistics AMOA Project Managers and Corporate MIS.
- Be proactive and participate in workshops/seminars related to the development of Supply Chain & Logistics Solutions.
Essential experience, skills and qualifications
- Degree in supply chain management, engineering or computer science
- Minimum 3 years of implementation/support experience with Warehouse Management
- Experience in Manhattan WMS, database and SQL statement would be a plus
- Quick learner and fast thinker with the strong ability to respond and solve problem in an efficient manner
- Able to work independently as well as to participate effectively in a team environment
- Excellent interpersonal and communication skills Important