Wellness Sales Concierge – Health & Nutrition

Clicks Group; Randburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail company in South Africa is looking for a customer service associate in Randburg. This role requires delivering exceptional service to customers by providing advice on healthcare, nutrition, and supplements, driving sales through upselling, and maintaining store standards. Candidates must have at least 1 year of experience and a Matric qualification. The position is permanent, offering an opportunity to develop within a dynamic environment, with hours between 27 to 40 weekly.

Qualifications

• At least 1 year related experience in customer service.
• Selling skills; customer related training.

Responsibilities

• Deliver exceptional customer service through in-store visibility.
• Consult with customers on healthcare, nutrition, and supplement products.
• Drive healthcare sales in line with targets through upselling.
• Maintain stock availability and hygiene standards.
• Implement product merchandising according to guidelines.

Skills

Good communication and interaction skills

Customer and service orientation

Selling skills

Merchandising skills

Basic computer literacy

Education

Matric (Maths 50% / Maths Lit 60%, English 50% and a pass in Life Science or Physics)

Sports / fitness / nutrition qualification

Job description

A retail company in South Africa is looking for a customer service associate in Randburg. This role requires delivering exceptional service to customers by providing advice on healthcare, nutrition, and supplements, driving sales through upselling, and maintaining store standards. Candidates must have at least 1 year of experience and a Matric qualification. The position is permanent, offering an opportunity to develop within a dynamic environment, with hours between 27 to 40 weekly.