Virtual Medical Scribe / Ophthalmic Assistant

Unbottleneck™; Cape Town; Hybrid; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare support provider is looking for a detail-oriented Medical Scribe/Ophthalmic Assistant. In this remote role, you will document patient interactions and support an ophthalmology practice. Candidates should have a strong understanding of medical terminology and experience in similar roles. High-speed internet and a computer setup are required along with professionalism in handling sensitive information. The position requires availability Monday to Friday during U.S. time zones.

Qualifications

• Proven experience as a Medical Scribe, Ophthalmic Assistant, or similar role.
• Ophthalmology experience is highly advantageous.
• Ability to work independently in a remote environment.

Responsibilities

• Accurately document patient histories and follow-ups during consultations.
• Maintain electronic medical records in compliance with standards.
• Update clinical notes for accuracy and completeness.

Skills

Medical terminology knowledge

Attention to detail

Written communication skills

Time management

Professionalism and discretion

Tools

EMR systems

Job description

We are seeking a detail-oriented and reliable Medical Scribe/Ophthalmic Assistant to support a busy ophthalmology practice. In this role, you will be responsible for accurately documenting patient consultations in real time while providing remote clinical and administrative support. The ideal candidate has a strong understanding of medical terminology, excellent organizational skills, and the ability to work independently in a remote, fast-paced environment while maintaining high standards of accuracy and confidentiality.

Key Responsibilities May Include:

• Accurately document patient histories, examinations, diagnoses, and treatment plans during live or recorded consultations.
• Update and maintain electronic medical records (EMR) in accordance with clinical and compliance standards.
• Review, edit, and finalize clinical notes to ensure accuracy and completeness.
• Record prescriptions, referrals, and follow-up instructions as directed by the physician.
• Support remote coordination of patient care, including referrals and documentation.
• Assist with administrative and workflow tasks to support daily practice operations.
• Maintain strict patient confidentiality and adhere to data protection policies.

What We’re Looking For:

• Proven experience as a Medical Scribe, Ophthalmic Assistant, or in a similar healthcare support role.
• Strong knowledge of medical terminology; ophthalmology experience is highly advantageous.
• Proficiency with EMR systems.
• Excellent attention to detail and written communication skills.
• Ability to work independently, manage time effectively, and meet deadlines.
• High level of professionalism and discretion when handling sensitive information.

Other Requirements:

• High-speed fiber internet (minimum 50–100 Mbps).
• Own laptop/desktop with external monitor.
• Stable backup power supply.
• Quality headset with a built-in microphone.
• Availability: Monday–Friday during U.S. time zones.