Vacation Sales Closer — Tele-Sales Pro (Full Benefits)

Capital Vacations; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A vacation planning company seeks a Take Over Sales Closer for its Springfield Call Center. This role involves closing mini-vacation package sales and assisting Tele-Sales Reps. Ideal candidates should possess call center and sales experience, with at least 3-5 years in quality assurance or customer service. Responsibilities include verifying sales, ensuring vacation packages are qualified, and contributing to training processes. Excellent communication and customer service skills are essential for success in this dynamic environment.

Benefits

Full benefits

401K

Paid Time off

Local discounts

Qualifications

• CALL CENTER EXPERIENCE REQUIRED
• SALES EXPERIENCE REQUIRED
• 3-5 Years - Quality assurance and/or customer service experience REQUIRED

Responsibilities

• Verify and Close sales for our Tele-Sales Reps
• Ensure all vacation packages are fully qualified
• Assist our Tele-Sales Reps with any questions they may have
• Maintain excellent quality standards in compliance with set company guidelines
• Assists with the development of the call center training and QA process
• Assist Floor Managers with call monitoring
• Code records completely and accurately
• Set travel dates for the vacation package at the customer's request

Skills

Natural ability to close

Good problem solving & decision-making skills

Excellent communication skills

Stellar customer service skills

Proficiency in PC programs such as Excel and Word

Education

H.S. Diploma/GED

Some collegiate-level business classes

Job description

A vacation planning company seeks a Take Over Sales Closer for its Springfield Call Center. This role involves closing mini-vacation package sales and assisting Tele-Sales Reps. Ideal candidates should possess call center and sales experience, with at least 3-5 years in quality assurance or customer service. Responsibilities include verifying sales, ensuring vacation packages are qualified, and contributing to training processes. Excellent communication and customer service skills are essential for success in this dynamic environment.