UX/UI TEAM LEAD (CAPE TOWN)

Media24; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading digital media company in South Africa is seeking a UX/UI team lead in Cape Town. The role involves driving the UX/UI strategy, creating user testing programs, and mentoring a talented design team. The ideal candidate has over 7 years of experience in UX/UI design, with a strong portfolio that demonstrates an iterative design process. This position offers the opportunity to contribute to significant projects and engage with cutting-edge design technology.

Benefits

Access to world-class training opportunities

Successful bursary programme for employees

Qualifications

• 7+ years in UX/UI design with at least 2+ years leading a team.
• Portfolio showing user testing data and iterative design process.
• Experience in planning user research and synthesising insights.

Responsibilities

• Drive the end-to-end UX/UI strategy for products.
• Create and manage a user testing programme.
• Push for world-class product standards using modern UX/UI principles.

Skills

Expert proficiency in Figma

User research and usability testing

Understanding of HTML/CSS/JS constraints

Education

A relevant tertiary degree (BA Hons in Visual Communication, Interaction Design, etc.)

Tools

Adobe Creative Suite

Maze

Job description

As the UX/UI team lead you’ll sit at the intersection of art, psychology, and engineering. You’ll lead a talented team of designers while getting your hands dirty on complex strategic challenges. If you’re obsessed with frictionless flows, love dissecting audience behaviour and want to build a design culture that values output over ego, this position, in our Cape Town office, is for you.

KEY RESPONSIBILITIES

• Drive the end-to-end UX/UI strategy for our products. Translate high-level business goals into tangible, intuitive design solutions and build prototypes to ensure alignment across various partners.
• Create a user testing programme and manage a user testing panel for our various brands.
• Move beyond “making it pretty”. Use data and A/B testing, user research and behavioural psychology to justify design decisions to stakeholders.
• Oversee the evolution of our Design System. Ensure consistency across all platforms while allowing room for creativity and innovation.
• Run design critiques that inspire. Remove roadblocks for your team and foster an environment where “safe failure” leads to rapid innovation.
• Deeply understand the needs and different motivations of design, engineering and product management teams.
• Ensure technical feasibility without compromising the user experience.
• Be the voice of the user in the boardroom. Present work to executives with clarity, confidence and storytelling.
• Push boundaries to ensure our products are world-class, incorporating modern UX/UI principles in every part of our work.
• Experiment with AI tools and services to ensure our products keep up with changing user needs.

THE MUST-HAVES

• A relevant tertiary degree such as BA Hons in Visual Communication / Interaction Design, BA Hons Information Design, BCom Hons in Information Systems, BSc Hons in Computer Science, BSocSc Hons, BA Hons in Psychology, Sociology or Anthropology plus a UX/UI-focused qualification.
• 7+ years in UX/UI design with at least 2+ years leading or mentoring a team.
• A portfolio that doesn’t show only final screens but walks us through the messy middle – the sketches, the failed iterations, the user testing data and the triumph. Please attach your portfolio or a link to your portfolio to your application.
• Expert proficiency in Figma (variables, auto-layout, advanced prototyping). Expertise/experience in using Adobe Creative Suite and tools like Maze.
• You don’t need to code but you must understand HTML/CSS/JS constraints well enough to have productive discussions with developers.
• Experience in planning and conducting user research (interviews, usability testing, A/B testing) and synthesising that data into actionable insights.

WHAT’S IN IT FOR YOU?

• You’ll be working on some of the largest digital media brands in South Africa – we play a huge role in society so this role carries tremendous purpose and responsibility.
• We’re driven to create incredible digital experiences, experimenting with AI tools to better serve our audiences, clients and teams.
• Our network extends across the Naspers and Prosus group, giving employees access to world-class training opportunities.
• Media24 has a successful bursary programme for all employees who want to further their education.

We work in the most exciting industry in the world and you can experience all the exhilarating rides as part of the tech team.