UX Research & Market Insights Specialist

Tower Group South Africa (PTY) Ltd; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading digital services provider in Johannesburg is seeking a skilled UX Researcher to conduct vital user research for their Financial & Digital Lifestyle Services team. The successful candidate will handle day-to-day user research activities, including planning usability tests and reporting insights to stakeholders. Applicants must have a strong background in UX research methodologies, and the ability to communicate effectively with cross-functional teams to enhance user experience across various platforms.

Qualifications

• Proven experience in UX and market research.
• Ability to work cross-functionally with designers and product teams.
• Strong analytical skills with attention to detail.

Responsibilities

• Conduct UX research to support digital and marketing goals.
• Design and implement usability tests and analyze outcomes.
• Present findings and provide actionable insights to stakeholders.

Skills

UX research

User testing

Qualitative methods

Quantitative methods

Communication skills

Tools

Adobe Analytics

Job description

A leading digital services provider in Johannesburg is seeking a skilled UX Researcher to conduct vital user research for their Financial & Digital Lifestyle Services team. The successful candidate will handle day-to-day user research activities, including planning usability tests and reporting insights to stakeholders. Applicants must have a strong background in UX research methodologies, and the ability to communicate effectively with cross-functional teams to enhance user experience across various platforms.