Travel Services Specialist for Global Corporate Clients

Excellerate; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading real estate service company is looking for a Travel Services Manager to oversee daily operations and assist clients. The ideal candidate should have a Grade 12 education, bilingual proficiency, and at least 2 years of experience in the travel industry. Strong customer care principles and communication skills are essential for this role. This position requires managing database systems and liaising with clients and suppliers effectively, ensuring quality service delivery in adherence to company standards.

Benefits

Diversity and equitable representation commitment

Opportunities for individuals with disabilities

Qualifications

• 2 years' experience in the travel industry is required.
• Knowledge of travel policies and service providers is necessary.

Responsibilities

• Manage daily operations of Travel Services department.
• Assist with client queries and supplier interactions.
• Prepare and balance monthly invoice and stats to clients.
• Maintain client and supplier databases.

Skills

Computer literacy (MS Office)

Bilingual proficiency

Attention to detail

Customer care principles

Professional appearance

Excellent communication skills

Interpersonal skills

Organizational skills

Education

Grade 12

Job description

A leading real estate service company is looking for a Travel Services Manager to oversee daily operations and assist clients. The ideal candidate should have a Grade 12 education, bilingual proficiency, and at least 2 years of experience in the travel industry. Strong customer care principles and communication skills are essential for this role. This position requires managing database systems and liaising with clients and suppliers effectively, ensuring quality service delivery in adherence to company standards.