Travel-Ready Reactive Incident Engineer - Client Support

Sevenc Computing; Remote; ZAR 250 000 - 350 000; Full time

Job summary

A technical support company is seeking a Reactive Engineer in Durban to provide first and second-line support across multiple client environments. Responsibilities include troubleshooting incidents, assisting in technical projects, and maintaining client communication. Candidates should possess a Matric certificate, along with CompTIA A+ and Network+ certifications, and have strong technical and communication skills. A valid driver's license and ability to travel to client sites are also necessary.

Qualifications

• Minimum educational requirement is a Matric certificate.
• CompTIA A+ and Network+ certifications are essential.
• Must possess strong technical and communication skills.

Responsibilities

• Provide first and second-line support across multiple client environments.
• Troubleshoot incidents and assist in various technical projects.
• Ensure effective communication with clients.

Skills

Technical troubleshooting

Strong communication

Client interaction

Education

Matric certificate

CompTIA A+

Network+ certifications

Job description

A technical support company is seeking a Reactive Engineer in Durban to provide first and second-line support across multiple client environments. Responsibilities include troubleshooting incidents, assisting in technical projects, and maintaining client communication. Candidates should possess a Matric certificate, along with CompTIA A+ and Network+ certifications, and have strong technical and communication skills. A valid driver's license and ability to travel to client sites are also necessary.