Training & Development Lead — Cape Town (Hybrid)

Midnite; Cape Town; On-site; ZAR 500 000 - 800 000; Full time

Job summary

A leading gaming company is seeking a Training & Development Lead in Cape Town. The role focuses on building effective training functions for Support and Compliance teams, ensuring high-quality coaching and regulatory compliance. Ideal candidates will show strong training design skills and a proactive approach to learning. Competitive salary ranging from R500,000 to R800,000, plus exceptional benefits including comprehensive health coverage and a flexible working environment.

Benefits

Comprehensive health coverage

25 paid holidays

Flexible working hours

Access to mentorship programs

Discounts on retailers and subscriptions

Qualifications

• Experience in training, learning & development, ideally in customer operations.
• Strong skills in facilitation and coaching.
• Ability to simplify complex product details into practical training.

Responsibilities

• Own the onboarding programme for new hires in Support and Compliance.
• Develop modular training programmes covering various competencies.
• Define success metrics for training effectiveness.

Skills

Training design

Facilitation

Stakeholder management

Data-driven mindset

Curriculum design

Job description

A leading gaming company is seeking a Training & Development Lead in Cape Town. The role focuses on building effective training functions for Support and Compliance teams, ensuring high-quality coaching and regulatory compliance. Ideal candidates will show strong training design skills and a proactive approach to learning. Competitive salary ranging from R500,000 to R800,000, plus exceptional benefits including comprehensive health coverage and a flexible working environment.