Training Coordinator - L & D

Electrum; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A next-generation payments technology company located in Cape Town is hiring a Training Administrator. The role involves coordinating training programs, managing administrative tasks related to training, and ensuring compliance with internal policies. Candidates should have a degree in Human Resource Development and 2-3 years of training coordination experience. The company offers flexible working hours and a good work-life balance.

Benefits

Flexibility around working hours

Daily cooked lunches

Social outings and team events

Qualifications

• 2-3 years experience in a training coordination role.
• Understanding of Skills Development legislation and BBBEE processes.
• Strong reporting and administrative skills.

Responsibilities

• Schedule and coordinate training sessions and workshops.
• Manage training calendars and logistical arrangements.
• Serve as the primary contact for training inquiries.

Skills

Training coordination

Administrative skills

Learning Management System administration

Digital skills

Education

Degree in Human Resource Development or related field

Tools

Google Suite

Microsoft Office

Zoom

Articulate Storyline

Adobe Captivate

Camtasia

CreateStudio

Job description

The Company

Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions. We\'ve built a reputation in providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. We love that the projects we work on touch the lives of millions of South Africans daily, making a real difference. We hire the best of the best and we offer great opportunities for personal growth and career progression.

The Opportunity

The Training Administrator plays an integral role within our dynamic and fast-paced organisation, supporting a collaborative team in a rapidly growing environment. This position is responsible for coordinating and managing all aspects of training programs — from efficient logistical arrangements and accurate record-keeping to comprehensive learner support and strict adherence to compliance requirements. Additionally, you will provide essential administrative assistance to the knowledge and learning team, contributing to a culture of continuous development, teamwork, and professional growth (with plenty of coffee along the way).

The role

In this role, you will be instrumental in the seamless delivery of both in-person and virtual learning experiences. You\'ll maintain accurate documentation, contribute to vital skills development initiatives, and leverage your passion for educational technology, e-learning administration, and content design to make a real impact.

• Schedule and coordinate all training sessions, events, and workshops, both in-person and virtual, covering various training types
• Manage training calendars, communications, logistical arrangements (venues, equipment, catering), registrations, and attendance
• Coordinate effectively with internal trainers, external providers, speakers, and participants for seamless program delivery
• Process invoices and manage procurement related to all training activities
• Maintain comprehensive and accurate training records, including attendance, completion rates, feedback, and assessments
• Develop and maintain training resources, including a knowledge base, and prepare training-related communications and reports
• Serve as the primary point of contact for employee training inquiries and provide support to learners and instructors
• Administer and manage the Learning Management System (LMS), including course setup, grading, and technical support
• Assess the effectiveness of e-learning programs and stay updated with emerging e-learning technologies
• Ensure all training activities comply with internal policies and external regulations, and assist with skills development reporting and SETA compliance

Requirements

You will need the following:

• Degree in Human Resource Development, Training Management, or a related field
• Minimum of 2-3 years\' experience in a training coordination role
• Sound understanding of Skills Development legislation, BBBEE scorecard, and WSP/ATR processes
• Proficient in Learning Management System administration
• Strong administrative and reporting skills
• Strong digital skills including a good understanding of the features of the following packages : Google Suite/Microsoft Office, Zoom
• It would be a bonus if you also have experience with E-Learning content development tools such as Articulate Storyline and Adobe Captivate, Camtasia, CreateStudio

Benefits

A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:

• Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs)
• Daily cooked lunches and a stocked kitchen for the mid-day nibbles
• Team socialising, getaways, and social outings
• We have created a safe, transparent environment where we know mistakes happen, and that\'s okay. We even have a 3 step approach to dealing with them: Tell everyone about it Fix the mistake Tell everyone about the solution
• You are responsible for your actions - both the successes and the failures.