Trainee Manager

Shoprite Group; Middelburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading supermarket chain in Mpumalanga seeks a Trainee Manager to gain hands-on experience in supermarket operations and management. The ideal candidate will be responsible for enhancing customer service, managing a team, and ensuring compliance with operational standards. Qualifications include Matric along with a diploma or degree in Business Management or Retail Management. Previous retail experience is preferred along with knowledge of store operations. This role offers a unique opportunity to grow within the company.

Qualifications

• Minimum 1 year experience in a retail environment.
• Exposure to Supermarket systems and procedures.

Responsibilities

• Learn all aspects of managing a supermarket.
• Ensure high levels of customer service.
• Lead and develop the store team.
• Manage supermarket P&L and operational standards.

Skills

Computer Literate – MS Office Basic

Understanding of store operations management

Knowledge of promotional planning

Stock handling principles

Food Safety & hygiene

Education

Matric/Grade 12

Diploma/Degree in Business Management or Retail Management

Job description

Purpose of the Job

As a Trainee Manager, your purpose is to learn all the ins and outs of managing a supermarket, its products and the employees who make the store a success. You'll learn how to provide leadership and direct the highest level of quality service by creating a pleasant and friendly atmosphere, while treating every customer and team member like family! Your goals should include learning about your secretingredient to building and embodying a positive store culture of trust through honesty, integrity, and respect. Living our Checkers leadership way means that you actively manage, coach and develop people to build a high performing team.

Job Objectives

• Enable team to have rotational, experiential learning exposures
• Manage customer experience and engagement
• Supermarket people leadership, development, management and administration
• Maintaining service levels and operational standards
• Supermarket P&L management and reporting
• Supermarket expense management and control
• Supermarket merchandising, pricing and promotional activity
• Supermarket stock availability, quality, rotation and loss prevention (money and stock)
• Supermarket housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures
• Develop comprehensive retail management knowledge to ensure optimal operational standards and highest levels of service excellence

Qualifications

Matric/Grade 12

A diploma/degree in Business Management, Retail Management or related field (advantageous)

Experience

Minimum 1 year experience in a retail environment with exposure to the Supermarket systems and procedures

Knowledge and Skills

Computer Literate – MS Office Basic, Supermarket systems and technologies

Knowledge and understanding of:

• Store operations management, promotional planning, merchandising, and stock handling principles
• Food Safety & hygiene and the OHSA