Trainee Manager

Shoprite Group; eMalahleni; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading South African supermarket chain is seeking a Trainee Manager to learn and manage store operations. This role involves developing leadership skills while providing exceptional customer service and ensuring operational excellence. Candidates should have a Matric and preferably a qualification in Business or Retail Management. Experience in retail is essential, along with skills in store operations, merchandising, and compliance with health standards.

Qualifications

• Minimum 1 year experience in a retail environment with exposure to supermarket systems.
• Knowledge of health & safety, food safety, and operational policies.

Responsibilities

• Enable team to have rotational learning exposures.
• Manage customer experience and engagement.
• Develop high performing team through coaching.
• Ensure compliance with health & safety policies.

Skills

Computer Literate – MS Office Basic

Store operations management

Promotional planning

Merchandising

Stock handling principles

Food Safety & hygiene knowledge

Education

Matric/Grade 12

Diploma/degree in Business Management or related field

Job description

Purpose of the Job

As a Trainee Manager, your purpose is to learn all the ins and outs of managing a supermarket, its products and the employees who make the store a success. You'll learn how to provide leadership and direct the highest level of quality service by creating a pleasant and friendly atmosphere, while treating every customer and team member like family! Your goals should include learning about your secret ingredient to building and embodying a positive store culture of trust through honesty, integrity, and respect. Living Our Checkers leadership way means that you actively manage, coach and develop people to build a high performing team.

Job Objectives

• Enable team to have rotational, experiential learning exposures
• Manage customer experience and engagement
• Supermarket people leadership, development, management and administration
• Maintaining service levels and operational standards
• Supermarket P&L management and reporting
• Supermarket expense management and control
• Supermarket merchandising, pricing and promotional activity
• Supermarket stock availability, quality, rotation and loss prevention (money and stock)
• Supermarket housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures
• Develop comprehensive retail management knowledge to ensure optimal operational standards and highest levels of service excellence

Qualifications

• Matric/Grade 12
• A diploma/degree in Business Management, Retail Management or related field (advantageous)

Experience

Minimum 1 year experience in a retail environment with exposure to the Supermarket systems and procedures

Knowledge and Skills

Computer Literate – MS Office Basic, Supermarket systems and technologies

Knowledge and understanding of:

• Store operations management, promotional planning, merchandising, and stock handling principles
• Food Safety & hygiene and the OHSA