Thompsons For Travel - Independent Travel Consultant

Cullinan Holdings; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading travel services company in Johannesburg is seeking experienced Travel Advisors to provide world-class service in managing holiday packages. Ideal candidates will have over 5 years in the travel industry, with a focus on customer satisfaction and sales targets. This position offers flexible working hours and opportunities for travel upon hitting sales goals.

Benefits

Basic salary plus lucrative sales commission

Travel opportunities upon exceeding targets

Unlimited learning and growth potential

Qualifications

• 5+ years travel industry experience in a retail or tour operator environment.
• Proficient in creating travel packages and costings.
• Ability to work flexi hours is essential.

Responsibilities

• Provide professional travel advice and manage bookings effectively.
• Achieve sales targets by converting quotations into bookings.
• Maintain high levels of quality and productivity.

Skills

Customer-Centric

Sales Achievement

Effective Communication

Attention to Detail

Numeracy Skills

Education

Travel and Tourism Certificate

Tools

GDS (Amadeus preferred)

Microsoft Word

Excel

Outlook

Job description

Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? Are you willing to work flexi hours? We are hiring experienced Travel Advisors for our retail Division in Johannesburg.

Our travel advisors provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to an expanding and dedicated clientele in order to achieve personal and company sales targets, in line with the company strategy.

Responsibilities

• Offer professional travel advice and provide accurate and creative quotations to the customer by discussing their requirements. The goal is to enhance customer satisfaction and acquire an expanding and dedicated clientele.
• Successful achievement of personal Sales Targets by actively closing the sale and converting quotations to booking.
• Effective management of booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.
• Maintain high levels of quality and productivity by managing workload and meeting deadlines.
• Ensure processes are followed to reduce errors and losses and take pride in your quality of work.
• Offer world-class service, develop a culture, strive to exceed expectations, and offer a “wow” service to our customers.

Travel and Tourism Certificate

• Proficient on a GDS, Amadeus preferred
• Excellent numeracy and literacy skills

• 5+ years experience travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
• Practical Experience with compiling travel packages and creating costings
• Able to work flexi hours (shift work)
• Working knowledge of Microsoft Word, Excel, and Outlook
• Good geographical knowledge
• Thorough working knowledge of Reservations process from input to output
• Experience with reading and interpreting contracts
• Ability to meet targets and attention to detail critical
• Effective Communication Skills (effective written and verbal communication)

• You will be working within a fast-paced environment with a team of dedicated individuals putting the satisfaction and safety of our customers at the heart of all we do
• There will be plenty of leads so no need for cold-calling

• Unlimited learning and growth potential
• Basic salary plus lucrative sales commission
• Travel opportunities upon reaching and exceeding your targets

If you don’t hear from us within two weeks of submitting your application, it means we’ve decided to move forward with other candidates. We appreciate the time and effort you put into applying.