Tele Sales And Administrator

Turas Hotels; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality organization in Cape Town is seeking a Tele Sales and Administrator to support sales initiatives and provide administrative assistance. The ideal candidate will have telesales experience, strong communication skills, and familiarity with CRM systems. This full-time role offers an opportunity for growth within the expanding team. Candidates from a hospitality background are preferred.

Qualifications

• Proven experience in telesales, customer service, or administration.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to multitask and work independently or as part of a team.
• Positive attitude and a proactive approach to problem-solving.

Responsibilities

• Make outbound calls to potential clients to promote services.
• Follow up on leads and maintain a strong pipeline.
• Deliver against set KPIs and targets.
• Handle incoming calls and inquiries.
• Maintain accurate records using the CRM system.
• Provide general administrative support to the COO.
• Coordinate events and manage correspondence.

Skills

Telesales experience

Communication skills

Organizational skills

Time management

CRM software

Microsoft Office

Problem-solving

Job description

Job Summary

Due to our continued expansion with our recent launch in South Africa, we are now seeking a motivated and detail‑oriented Tele Sales and Administrator to join our team.

Key Responsibilities

Tele Sales Duties :

• Make outbound calls to potential clients to promote Hop.
• Follow up on leads and maintain a strong pipeline of potential clients to arrangedemonstrations with.
• Deliver against set KIPs and targets.
• Handle incoming calls and inquiries.
• Maintain accurate records of calls, sales, and client information using our CRM system.

Administrative Duties :

• Provide general administrative support to the Chief Operating Officer.
• These duties may include coordinating events, webinars & competitor research.
• Manage correspondence via email and phone.
• Prepare and maintain records, reports & issue client contracts.
• Assist with data entry and updating databases.

Requirements

• Proven experience in telesales, customer service, or administration.
• Excellent verbal and written communication skills.
• Strong organisational and time management skills for comfortable working with CRM systems and Microsoft Office (Excel, Word, Outlook).
• Ability to multitask and work independently or as part of a team.
• Positive attitude and a proactive approach to problem-solving.

Preferred Qualifications

• Previous experience in a sales‑driven environment.
• Knowledge of the hospitality industry would be beneficial.

Job Type

Full‑time

Pay

R

• ,00 - R
• ,00 per month