Technical / Quality Supervisor (Beverage Industry)

EnableSA (Pty) Ltd; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading technical services company is seeking an experienced Technical / Quality Supervisor to join their Durban team. The role includes overseeing draught and coffee operations, managing technicians, and ensuring compliance with quality standards. The ideal candidate should have 4-5 years of experience in a similar role and a relevant technical qualification. This is a full-time position offering competitive remuneration.

Qualifications

• 4 to 5 years proven experience in a similar role.
• Proven experience in operations management, particularly in technical services.
• Ability to manage budgets and develop strategic plans.
• Knowledge of quality standards and compliance requirements.
• Valid driver’s license.

Responsibilities

• Oversee and manage the draught and coffee operations.
• Develop and implement schedules for technicians.
• Ensure technical work is completed within SLA and to approved standards.
• Maintain quality standards in line with company policies.
• Investigate and resolve car stock discrepancies.
• Conduct regular audits of car stock and tools.
• Roll out and ensure compliance with processes and procedures.
• Update customers on callouts and flagged issues.
• Conduct quality surveys in trade; deal directly with trade brewers.
• Hire, supervise and evaluate technical staff; provide continuous training and development.
• Create and maintain standby schedules.
• Conduct performance and development reviews.
• Ensure compliance with SAB and BC standards for sanitation upgrades.
• Conduct trade quality audits and implement corrective actions.
• Plan and execute technical projects to meet timelines, scope, and budget.

Skills

Asset Management

Data Management

Fire Safety

Jboss

Accounts Payable

Application Support

Education

Grade 12

Degree or diploma in relevant technical field or equivalent experience

Tools

Relevant software and applications for scheduling and reporting

Job description

Overview

Our client is seeking an experienced Technical / Quality Supervisor to join the Durban team. Oversee and manage the draught and coffee operations. Develop and implement schedules for technicians. Ensure that all technical work is completed within the Service Level Agreement (SLA) and to approved standards. Ensure quality standards are maintained in line with company policies. Investigate and resolve car stock discrepancies. Conduct regular audits of car stock and tools. Roll out and ensure compliance with processes and procedures. Update customers on the status of their callouts and any flagged issues. Conduct quality surveys in trade and deal directly with trade brewers. Hire supervise and evaluate technical staff. Provide continuous training and development for staff. Create and maintain standby schedules for all areas. Conduct performance and development reviews. Ensure compliance with SAB and BC standards for all sanitation upgrades installations and event setups. Conduct trade quality audits and implement corrective actions. Plan and execute technical projects ensuring they are completed on time within scope and within budget.

Responsibilities

• Oversee and manage the draught and coffee operations.
• Develop and implement schedules for technicians.
• Ensure technical work is completed within SLA and to approved standards.
• Maintain quality standards in line with company policies.
• Investigate and resolve car stock discrepancies; conduct regular audits of car stock and tools.
• Roll out and ensure compliance with processes and procedures.
• Update customers on callouts and flagged issues.
• Conduct quality surveys in trade; deal directly with trade brewers.
• Hire, supervise and evaluate technical staff; provide continuous training and development.
• Create and maintain standby schedules for all areas.
• Conduct performance and development reviews.
• Ensure compliance with SAB and BC standards for sanitation upgrades, installations, and event setups.
• Conduct trade quality audits and implement corrective actions.
• Plan and execute technical projects to meet timelines, scope, and budget.

Qualifications & Requirements

• Grade 12
• Degree or diploma in a relevant technical field or equivalent experience
• 4 to 5 years proven experience in a similar role
• Proven experience in operations management, particularly in technical services
• Ability to manage budgets and develop strategic plans
• Proficiency in using relevant software and applications for scheduling and reporting
• Knowledge of quality standards and compliance requirements
• Valid driver’s license

Key Skills

• Asset Management
• Data Management
• Fire
• Jboss
• Accounts Payable
• Application Support

Employment & Vacancy

• Employment Type: Full Time
• Experience: years
• Vacancy: 1