Technical Operations Administration

O'Brien Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment firm is seeking a Technical Operations Administrator in Gauteng. The ideal candidate will provide administrative support to technical field teams and manage service administration using EWorks. With 3-5 years of relevant experience and a diploma in a related field, you will ensure high-quality support and coordination. A valid driver's license is required.

Qualifications

• 3–5 years proven experience in service administration.
• Experience with EWorks is required.
• Valid driver's licence is mandatory.

Responsibilities

• Provide full administrative support to technical field teams.
• Manage job flow through EWorks (logging, tracking, updating, closing).
• Coordinate call logging, job cards, and follow-ups.

Skills

Service Administration experience

EWorks experience

Strong administrative skills

Excellent attention to detail

Education

Matric

Diploma in Business Administration, Operations Management, or Call Centre Management

Job description

TECHNICAL OPERATIONS ADMINISTRATOR (EWORKS ESSENTIAL) Northern Suburbs, Cape Town
We're looking for someone who has solid experience supporting technical field staff and managing end-to-end service administration.

Responsibilities

• Providing full administrative support to technical field teams
• Managing job flow through EWorks (logging, tracking, updating, closing)
• Coordinating call logging, job cards, follow-ups and completion
• Ensuring internal clients are supported in line with the SLA
• Maintaining internal quality assurance standards
• Handling quotes, purchase orders and documentation
• Keeping communication tight between teams, contractors and internal departments

Minimum Requirements (non-negotiable)

• 3–5 years proven Service Administration experience
• EWorks experience
• Matric
• Valid driver's licence
• Diploma or equivalent qualification in: Business Administration, Operations Management, or Call Centre Management
• Strong administrative and coordination ability
• Excellent follow-through and attention to detail