Role Overview
The Technical Business Analyst will be responsible for gathering, analyzing, and documenting business and technical requirements for web-based software projects. The successful candidate will work closely with stakeholders, project managers, and development teams to ensure that project goals align with business objectives and technical capabilities.
Key Responsibilities
- Collaborate with stakeholders to gather and define clear, actionable business and technical requirements
- Document use cases, user stories, workflows, and business processes
- Translate business needs into functional specifications for the development team
- Assist in creating project documentation including wireframes, process flow diagrams, and functional requirements
- Act as a liaison between business units and technical teams throughout the project lifecycle
- Support the development and QA teams during implementation and testing phases
- Conduct impact analysis, gap analysis, and feasibility studies for proposed changes
- Participate in and facilitate meetings, workshops, and requirement-gathering sessions
- Assist in user acceptance testing (UAT) and support post-deployment activities
Required Experience and Qualifications
- Proven experience as a Business Analyst, preferably in a software development or web-based project environment
- Solid understanding of the Software Development Lifecycle (SDLC)
- Experience working in Agile or hybrid development methodologies
Technical Skills
- Ability to bridge business needs with technical solutions
- Familiarity with web technologies such as HTML, CSS, JavaScript, and PHP concepts
- Basic understanding of relational databases, particularly MariaDB/MySQL, with the ability to write basic SQL queries
- Experience using diagramming tools like UML or BPMN for use cases, process flows, and system modeling
- Proficiency with requirement management tools such as Jira
- Good understanding of API concepts and web service interactions
Soft Skills
- Exceptional communication and interpersonal skills with the ability to work effectively with both technical and non-technical stakeholders
- Strong analytical and problem-solving capabilities
- Excellent documentation skills, with a focus on clarity and precision
- Active listening skills and a proactive approach to requirement elicitation
- Ability to facilitate workshops, meetings, and discussions with multiple stakeholders
- Strong negotiation and conflict resolution skills
- Highly organized, detail-oriented, and self-motivated
Benefits
Location: Fully Remote
UK Working Hours: 9am - 5:30pm
Salary Range: R40 000 - R50 000