Technical Assistant

Tarmac; Noordwes; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A construction and materials company is seeking a Technical Assistant to support customer inquiries and manage claims. The ideal candidate will have strong communication skills and attention to detail. Opportunities for training and development are available, along with a bonus scheme and enhanced holiday entitlement.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Access to the Tarmac Reward website with discounts

Employee Assistance helpline

Training and development opportunities

Qualifications

• Having a Highways Maintenance background would be beneficial but not essential.
• Knowledge of Section 58 Highway Inspections is a plus.

Responsibilities

• Logging customer enquiries via telephone directly from residents.
• Handling claims for road traffic accidents and damage to street furniture.
• Logging and dealing with stage 1 complaints.
• Providing vehicular crossing quotes for residents.

Skills

Knowledge of Highways Maintenance

Attention to detail

Team player

Job description

Overview

Technical Assistant – Are you a dedicated Technical Assistant looking to make a meaningful impact in a dynamic and forward-thinking organisation? At Tarmac, we are on the lookout for a Technical Assistant to join our team. Reporting into the Contract Manager, the successful Technical Assistant will be working from our Knowsley Highways office. You will be someone who can demonstrate strong communication skills and a willingness to learn. Having a Highways Maintenance background would be beneficial for this role, but is by no means essential.

Responsibilities

• Logging customer enquiries via telephone directly from residents
• Handling claims for road traffic accidents, out of hours call outs and damage to street furniture
• Logging claims and assigning to the correct officer to carry out inspection, photographs and DIF forms
• Logging and dealing with stage 1 complaints; investigating the complaints using our Confirm system to provide/prepare a response for team leaders
• Providing vehicular crossing quotes for residents and logging requests to confirm

What we are looking for / Qualifications

• A knowledge of Highways Maintenance
• Attention to detail
• Team player
• Furthermore, if you have knowledge of Section 58 Highway Inspections, this would be beneficial in your application

Why Tarmac?

You’ll be joining a collaborative, innovative team within Tarmac. We offer opportunities to grow, take ownership, and work on impactful projects across our organisation and the broader CRH Group.

Ready to apply

Ready to build your future with us? Apply now and take your next step in a rewarding career as a Technical Assistant. In addition to the role, we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (nine communities incl. REACH: Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause)
• Training and development opportunities

Interested? Click to find out more and apply. Tarmac, a CRH company, is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications and we sometimes publish the closing date earlier; please apply promptly to avoid disappointment.

Contact Details

Tarmac
Tel: [phone]
Contact: Tom Hargreaves
Email: