Team Leader (Mobile)

Hollywoodbets; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading gaming and entertainment company in Durban is seeking a candidate for a leadership role. You will be responsible for managing promotional campaigns, ensuring material readiness, and supporting Area Managers. The ideal candidate should possess strong communication and negotiation skills, with a track record of meeting targets. Qualified candidates will have a Matric and a valid driver's license, alongside experience in a leadership position. This role includes daily operational support and team management activities.

Qualifications

• A minimum of 12 months in a leadership role.
• Track record of over-achieving quota.
• Ability to understand customer needs and handle different types of personalities.

Responsibilities

• Work closely with Area Managers to meet targets.
• Plan marketing campaigns with Area Manager and Marketing Team.
• Facilitate promotional activities daily.
• Ensure marketing material is available and in good condition.
• Measure effectiveness of promotions using Promo Tracker.
• Conduct market analysis/research for improvements.
• Support recruitment and training of new staff.
• Manage performance and team oversight of Mobile Clerks.
• Assist with growth and branding of Top Up Voucher outlets.
• Organize continuous training for mobile clerks.
• Ensure proper cash-up procedures and reporting.
• Complete daily reports and manage stock levels.
• Handle any other related duties.

Skills

Listening

Communication

Presentation

Social skills

Negotiating Skills

Sales knowledge

Education

Matric

Valid Driver’s License

Job description

Job Description

• Strong listening
• Communication
• Presentation
• Social skills
• Negotiating Skills
• Sales knowledge

Responsibilities

• Work closely with Area Managers to meet required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team
• Facilitate promotional activities daily
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction.
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews (twice a year), and conducting day‑to‑day people management functions such as HR/IR and the poor performance management (PIP) functions
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks. Visiting outlets where required
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash‑ups are done following cash‑up procedures. Responsible to ensure that there are no shortages. Report all shortages to management
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
• Provide day‑to‑day operational support to Area Managers
• Daily Reports
• Management of the team members leave, absenteeism, and attendance.
• Management of stock (daily report on stock levels and usage)
• Any other related duties that might be required

Qualifications

• Matric
• Valid Driver’s License
• A minimum of 12 months in a leadership role
• Track record of over‑achieving quota
• Ability to understand customer needs and handle different types of personalities