Catering Manager

Tsebo Solutions Group; Mthatha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent catering service provider in Mthatha is seeking an experienced Operational Manager to oversee the day-to-day catering operations. The successful candidate will ensure high-quality service delivery, manage food production and stock control, and lead a team of catering staff. A National Senior Certificate and relevant hospitality qualifications are required. Strong leadership, communication skills, and knowledge of food hygiene regulations are essential for success in this role.

Qualifications

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Responsibilities

• Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Lead, motivate, and develop catering staff to deliver exceptional service.
• Build strong relationships with clients, customers, and stakeholders.

Skills

Catering management experience

Leadership skills

Food hygiene knowledge

Budget management

Communication skills

Education

National Senior Certificate

Relevant catering or hospitality qualifications

Job description

Operational Management

• Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery.


• Manage food production, menu planning, stock control, and ordering.


• Ensure all equipment, facilities, and processes meet operational and hygiene standards.


• Team Leadership: Lead, motivate, and develop catering staff to deliver exceptional service.


• Manage rotas, training, performance reviews, and recruitment as required.


• Promote a positive and collaborative working environment.

Customer Service

• Build strong relationships with clients, customers, and stakeholders.


• Resolve customer queries and feedback promptly and professionally.


• Ensure service levels consistently meet or exceed expectations.

Financial Responsibility

• Monitor budgets, costs, and financial performance.


• Implement cost-effective practices while maintaining quality.


• Support in pricing, forecasting, and financial reporting.

Compliance & Safety

• Ensure adherence to health & safety, food hygiene, and allergen regulations.


• Maintain accurate records and complete audits as required.


• Implement robust processes for food safety and risk management.

Skills and Competencies

• Proven experience in catering or hospitality management.


• Strong leadership and team management skills.


• Excellent knowledge of food hygiene, safety regulations, and compliance.


• Ability to manage budgets, costs, and resources effectively.


• Exceptional communication, organisational, and problem-solving skills.

Qualifications

• Completed National Senior Certificate


• Relevant catering or hospitality qualifications


• Knowledge of menu planning and special dietary requirements.


• Own motor vehicle