Systems Support Analyst (Rpg / Systems Development)

Agritalent; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading agribusiness in Pretoria is seeking a Systems Support Analyst to provide technical support, maintain documentation, and assist in testing new software applications. The ideal candidate will have at least 1 year of experience in RPG/Systems development, strong analytical and multitasking skills, and the ability to work effectively in a fast-paced team. Responsibilities also include resolving complex system issues and developing operational documentation.

Qualifications

• A minimum of 1 year of experience in RPG/Systems development or a related field.
• Strong multitasking skills with the ability to prioritize tasks.
• Exceptional time-management and organizational skills.

Responsibilities

• Provide technical systems support for financial, trade and manufacturing applications.
• Maintain ongoing documentation including test cases and job aids.
• Carry out acceptance testing of new or updated software applications.

Skills

Analytical skills

Problem-solving skills

Multitasking

Communication skills

Education

Degree/diploma in business or related field

Matric / Grade 12

Job description

Introduction

An Agritalent client, a leading agribusiness, seeks a Systems Support Analyst at its Pretoria Corporate Offices within the Corporate Services Division.

Duties & Responsibilities

• Responsible for technical systems support to users for all financial, trade and manufacturing applications on a daily basis or as needed.


• Responsible for the maintenance of ongoing documentation, including test cases, job aids, SOPs, checklists, and timelines.


• Carry out acceptance testing of new or updated software applications by developing test data and calculating expected results.


• Responsible for the execution of programs and procedures, as well as the review and evaluation of output and systems.


• Provide current information to employees concerning computer and software applications.


• Carry out research to resolve problems and integrate repeated questions into training programs.

Desired Experience & Qualification

• Matric / Grade 12.


• Degree/diploma in business or related field.


• A minimum of 1 year of experience in RPG/Systems development or a related field.


• Exceptional analytical and conceptual thinking skills.


• Required to stay abreast of industry standards.


• Plan and execute Unit Testing, Systems Integration Testing, and archiving of test results.


• Partake in the development of System/Functional Documentation, operations manuals, systems processes, and technical designs.


• Analyse and resolve difficult/complex system issues by working with the end-users and other IT support staff.


• Required to do standby on occasion.


• Ability to work in a fast‑paced team environment.


• Strong multitasking skills with the ability to prioritize tasks.


• Problem‑solving skills with a keen eye for details.


• Exceptional time‑management and organizational skills.


• Strong verbal as well as written communication skills.