Supervisor

Empact Group; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A catering services company in South Africa is seeking an experienced Supervisor to oversee kitchen production and front of house operations. Responsibilities include maintaining menu consistency, monitoring inventory, and delivering first-class customer service. Ideal candidates will have a matric qualification and a relevant tertiary qualification, along with at least 3 years in a similar supervisory role. Strong interpersonal and communication skills are essential.

Qualifications

• Minimum 3 years' experience in a similar supervisory position.
• Experience with stock control, ordering and receiving.
• Experience working with functions or events is desirable.

Responsibilities

• Daily planning and operation of the kitchen production and front of house team.
• Maintain consistency for all menu items.
• Assist with monitoring inventory and communicating needs to the catering manager.
• Deal with enquiries or queries in a proactive and efficient manner.
• Deliver a consistent, first class, customer focused service to clients.

Skills

Supervisory Skills

Communication Skills

Interpersonal skills

Computer literate

Education

Matric

Relevant tertiary qualification in food and beverage services

Job description

The Main Purpose of the role

We are seeking a proactive, experienced Supervisor who will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager. The applicant will also be responsible for the daily planning and operation of the front of house team, deal with inquiries or queries in a proactive and efficient manner and to deliver a consistent, first class, customer focused service to clients.

Education and Experience required:

• Matric is essential
• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
• Minimum 3 Years’ experience in a similar supervisory position
• Experience with stock control, ordering and receiving
• Experience working with function or events is desirable

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry specific laws
• Supervisory Skills
• Communication Skills
• Interpersonal skills both in person and by telephone, with high professionalism and excellent written and spoken English
• Ability to manage multiple projects and work assignments
• Computer literate

Key areas of responsibility:

• Daily planning and operation of the kitchen production and front of house team
• Maintain consistency for all menu items
• Assist with monitoring inventory and communicating needs to the catering manager
• Deal with enquiries or queries in a proactive and efficient manner
• To deliver a consistent, first class, customer focused service to clients
• Develop innovative ideas to deliver a first-class service

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information.