Strategic Technology Relationship Manager

Vodacom; Johannesburg; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading telecommunications company in Johannesburg is seeking an experienced Principal Technology Business Relationship Manager. You will manage key stakeholder relationships, ensuring satisfaction while overseeing service transition and governance. The ideal candidate will have a degree, ITIL knowledge, and experience in sales and strategic thinking. This is a full-time position based at Vodacom's Midrand Campus.

Qualifications

• 2 years of Service Management experience.
• Experience in sales/account management/business development.
• Strong communication skills to present to senior stakeholders.

Responsibilities

• Manage strategic key stakeholder relationships and customer issues.
• Oversee governance across the service lifecycle.
• Prepare and execute monthly governance meetings with performance focus.

Skills

Strategic thinking

IT strategic relationship management

Account management

Business development

Financial governance

Education

Degree or equivalent professional experience

Tools

ITIL knowledge (foundation level)

Job description

A leading telecommunications company in Johannesburg is seeking an experienced Principal Technology Business Relationship Manager. You will manage key stakeholder relationships, ensuring satisfaction while overseeing service transition and governance. The ideal candidate will have a degree, ITIL knowledge, and experience in sales and strategic thinking. This is a full-time position based at Vodacom's Midrand Campus.